Cofton Medical Centre

Off putting as you feel as though you have to fight to get an appointment with them face to face. Appreciate there has been a pandemic on but if NHS staff can work on COVID wards with many positive patients then why can't GP's see patients if the patient feels like they need to be seen for reassurance. This has gone on to long now and they need to get back to normal. I fear this will become normal practice which is a great concern...

Brilliant nurses who listen and take time to understand your issues. Doctors are ok but its the nurses and nurse practitioners that stand out as exceptional.

Unfortunately last year I had a very difficult time with my GP practise. There were a catalogue of errors in my care, which led to 4 x A&E visits. However I sent them a letter 6 months later, explaining my circumstances and experience. I had a lovely GP call me & talked through all the points highlighted. I felt heard and she apologised for my lack of care, support and treatment.

Always excellent. Over 30 years using their wonderful service & always impressed.

Nightmare to get through on phone, then if they are full they don't even ask what symptoms you have just say they are full you will have to phone back tomorrow which then begins another day of trying to get through to book an appointment, such a shame as the care I have received over the years from the doctors and nurses has been great

Efficient, caring and professional.

Online survey questionnaire: What has worked well for you during lockdown?
Answer: My GP at Cofton medical centre has been very supportive, the endocrine nurse helpline at UHB has also been very useful and Lloyds pharmacy at Sainsbury's Northfield great for delivering medication.

No appointments, rude staff and lack of support for patients. No consideration for kids and elderly patients.

My husband is houseband I ring for his prescriptions receptionist are brilliant take what I need send it to Chemist not a problem.doctors there when I need them.

I have been with Cofton Medical Practice since moving into the area 40+ years ago. I did have a serious illness, now recovered, and they were excellent and caring. I since moved but stayed with the same practice as they know me and my records. I do not go unless absolutely necessary and also use the pharmacist for colds etc. The practice will phone you to make appointments for the doctors and text you as a reminder.
Well done Cofton all staff.