Bucklands End Lane Surgery
Feedback Rating
Based on 43 reviews
Reviews (43)
My GP is very nice
November 30, 2018
My GP is very nice. He listens to patients problems and works efficiently. He does the best for his patients. Big thanks to the NHS. NHS looks after everyone without discrimination (Irrespective of religion and ethnicity). I got impressed from NHS and I want to donate my body to the NHS.
Good doctors / difficult to get appointment
November 30, 2018
I work full time in Nottingham. It is difficult to get an appointment. But I can't predict when I am going to be ill. Not very worker friendly. GP's are fine though .
Appointment booking system, poor access
August 4, 2015
Recently tried to book appointment, told no places for more than one week, another occasion called few days after another rebuff got appointment for later the same week (thought I won the lottery). Seriously the system does not work for the community, in recent years we have had to utilise Erdington Walk-in Centre to gain the necessary treatment to treat my mother in-law not mention a visit to AE which in normal circumstances would be out of the question. Please reconnect with your community particularly the elderly; I wasn't given the opportunity once to say who my appointment was for? This is totally inadequate service, deeply frustrating seeing a family member unwell unnecessarily, the potential harm and distress this causes has a knock on effect through the family. Finally, the reason I write now is to highlight my concern from numerous failed attempts to access Bucklands End GP Surgery (over last 3 years, what’s changed?).