Reviews (1653)

Long waits of 2-3 hours

December 30, 2022
You wait a long time in the antenatal clinic, you come for an appointment time and you should be attended to but you can wait 2-3 hours. They forgot to send me a reminder to come to the hospital , I had to keep calling them and there was no one to speak to. The midwives and doctors are awesome, very kind and polite.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Friendly Staff

December 30, 2022
Friendly staff at the welcome desk. Finding way around for both staff and visitors, they have clear signs and a map to show each area. Sometimes there's long waits and they do not update you to when you will be seen.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything's fine

December 30, 2022
It's okay, had a scan, everything's fine. Explained things whilst they were doing it. First time today I'm not waiting a long time.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Supportive, helpful and respectful staff

December 30, 2022
This is a very good service, I've been in this hospital from the pregnancy of my first child which was in 2014, very supportive, helpful, respectful and kind, all the staff at Birmingham Women's Hospital.
Dehlal

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff

December 30, 2022
Organised clinic for patient and friendly helpful staff.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Forgotten about me

December 30, 2022
More than an hour waiting and they had forgotten about me. They said there was an error in the appointment and that I am not on the list.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

First time it’s happened

December 22, 2022
Women have been waiting here for an hour, don’t know what’s going on, supposed to be waiting for doctor but they are taken everyone else. Interactions with doctor are okay but long waits. First time it’s happened never had to wait this long before it’s the lack of communication.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

It’s great

December 22, 2022
It’s great, I think it’s as good as usual, no long wait. Every examination is going smoothly. Very happy with the service.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Bad peoples skills

December 22, 2022
Radiographer was horrendous, bad peoples skills. Waiting times have been fine not comfortable asking questions.
Miriam Conquest

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Nurses are friendly

December 22, 2022
Good, nurses are friendly and I am comfortable if I have a concern. Nice and fair waiting times, I am always late but they never mind.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Women's Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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