Birmingham Womens Hospital Healthwatch Birmingham & Solihull

The ward was like New Street station

January 9, 2024

It was okay, from a staff point of view they were brilliant. They do their best. The ward was like New Street Station. Lots of people on phones, busy and loud. It wasn't where I wanted to be. I couldn't have my husband with me as it night time but as I'd had a c section I didn't want to keep bothering them but I ended up discharging myself the next day. The care was good, I just wanted to be at home.

Sam Clifton

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.

The care was okay.

January 4, 2024

Both of my kids were born here. The care received was okay.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

Best Wishes, the Patient Experience Team.

A horrible experience

Maternity

January 4, 2024

My daughter had sepsis and was put in an infected ward during recovery. It was a very bad experience. I had gone through complications having her and it was horrible.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you had a negative experience whilst under the care of Birmingham Womens Hospital . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.

Excellent care provided

January 2, 2024

Both of my kids were born here. Excellent care, support and help was provided on both occasions.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience each time you attended Womens Hospital and will share on your feedback.

Best Wishes, the Patient Experience Team.

Very helpful and supportive staff

January 2, 2024

I went there with my wife a number of times. The staff were very helpful and supportive. they provided excellent information.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that staff have been helpful and supportive.

Best Wishes, the Patient Experience Team.

Excellent facilities and clean

January 2, 2024

Excellent. Staff were really good. They listened to me. The facilities were clean and new. It was good.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you felt listened to and that the facilities were clean and new, we will share on your feedback.

Best Wishes, the Patient Experience Team.

A much better experience this time.

December 18, 2023

I had my first baby during covid here and it was a very difficult experience but this time things are very different, much better in every aspect.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and that your experience was much better this time.

Best Wishes, the Patient Experience Team.

Excellent treatment at neo-natal

December 18, 2023

The treatment I have received at neo-natal was excellent but the food on the ward is horrible.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you received excellent treatment from the Neonatal team. We will share your feedback with the Neonatal team.

Best Wishes, the Patient Experience Team.

Excellent weekly advice and support

December 18, 2023

Excellent advice and support provided by the consultant after the referral. I have been seen on a weekly basis and the consultant is always available if I have any problems or questions.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Amazing staff at all levels

December 18, 2023

This is the third time I have used this hospital. Amazing staff at all levels, excellent midwives, nurses and doctors.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience again on your third attendance to Womens Hospital. We will share on your feedback.

Best Wishes, the Patient Experience Team.

Birmingham Womens Hospital

Reviews (1565)

The ward was like New Street station

The care was okay.

A horrible experience

Maternity

Excellent care provided

Very helpful and supportive staff

Excellent facilities and clean

A much better experience this time.

Excellent treatment at neo-natal

Excellent weekly advice and support

Amazing staff at all levels

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