Birmingham City Council Adult Social Care

Unhappy with the delays in getting a discharge package set up for care at home. It added to my stress.

Awful trying to get a review for my mum. I had to get my MP involved. The review was 2 years overdue. We now have carers come in to help.

I'm awaiting a formal diagnosis for fibromyalgia or FND and I am wheelchair bound. I wasn't happy previously with my care package so I stopped it and then my care worker tried to get my care package back as my condition has deteriorated. I was hospitalised after this request was made but I'm not getting anywhere with it.

No support offered, trying to get a CHC plan is an actual joke.

Emergency care assessment took 7 months.

There should be more respite care. Carers need more support. I have to go to Stratford Upon Avon for respite support. I have no support for my son who is autistic either when we transitioned to adult social care. No empathy from the social worker at all she just said that he was aggressive. They're also trying to pull the plug on the direct payments but I have appealed.

Day centres closed but social workers have now sorted have sorted more activities for him.

I requested care needs for my mother and had an assessment. They said they would need to get it approved by the manager but I have not heard since. This was done last year. It's now in the hands of my councillor.

The social worker talks about our house like its bad. The social worker comes out and try take that as a given that he doesn't need support. They try to cut care packages. Things that I can do well goes against him. It felt like they weren't really there for me.

Poor communication from them. No details of a new day centre due to the regular one closing. I am trying to chase them. Never resolve any concerns or questions raised.