Reviews (1588)

They were good, triage nurse was awful

unknown
October 25, 2022
They were good. Triage nurse was awful and had to put a complaint to PALs. Concerning she was a triage nurse seeing all these children in hospital
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Best Wishes, the Patient Experience Team.


Provider responded

Good

Radiology
October 25, 2022
My son had a MRI scan at 10 weeks old. Came back out. Scans clear, they were good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very nice

Accident and emergency services
October 25, 2022
My son burnt himself but the staff were very nice. They were really good with him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff was extremely helpful

October 21, 2022
When my son was born 2 years ago, he was in ICU for 6 weeks before making excellent recovery. Staff was extremely helpful and supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hospital is excellent

October 21, 2022
I've been coming here for 4 years for my daughter’s treatment. This hospital is excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your daughter had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good hospital

October 21, 2022
Good hospital with excellent doctors.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Doctors are very good

October 21, 2022
Parking is the biggest challenge. Sometimes getting appointment is very difficult. Doctors are very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. Please do contact us at bwc.pals@nhs.net if you think we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Gone back happy

October 21, 2022
We come here from South Wales for our son’s treatment. All the time we have gone back happy and full support is always provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything is excellent

October 21, 2022
We come here every month from South Wales for my son’s treatment. Everything is excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

So far its good

October 21, 2022
We've been coming here for 2 years, so far its good. doctors engage & communicate very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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