Birmingham and Solihull Mental Health NHS Foundation Trust - Trust HQ

I looked forward to calls from a lady here and then one day she said it would not continue. There was no notice. The funding had stopped dead and that was the last session. It was like my right arm had been cut off. Luckily she had referred me onto Birmingham Mind initially so now I am accessing their hub. I miss the calls though.

They terminate people's placements and without telling them. They're not professional and they are not trusted for mental health services. They're not good.

I have no access to the Barberry service at the moment but was recently discharged from the Jasmyn suite where I was for 3 years. There were always interpreters and the communication was always good. I was discharged with a CPN but not sure where it is.

You don't get as many appointments as you should and you get 2 face to face appointments that are 30 minutes long. My psychiatrist left and I didn't have an appointment for 6 months.

I go to Osborne House every couple of weeks for my medication. I see the CPN every week and they arrange all my healthcare. They've been really helpful.

They've helped me since leaving prison, they put me back on my medication. I have regular check ups and then they will be reviewing my medication and bloods at my next appointment.

2 years ago mild cognitive deterioration. Memory assessment team came out to do the assessment and then said need to be referred to QE for new brain scan.

They're useless. Don't feel like they're very good.

Very happy with them. Look after her they give her a special number to call if she’s having a bad day and they will get back to her the same day. They don’t let her deteriorate, they're on top of things.

You can get appointments easily and get through to them on the phone. When I go there, I feel like they are listening to me.