Birmingham and Solihull Mental Health NHS Foundation Trust - Trust HQ

You don't get as many appointments as you should and you get 2 face to face appointments that are 30 minutes long. My psychiatrist left and I didn't have an appointment for 6 months.

I go to Osborne House every couple of weeks for my medication. I see the CPN every week and they arrange all my healthcare. They've been really helpful.

They've helped me since leaving prison, they put me back on my medication. I have regular check ups and then they will be reviewing my medication and bloods at my next appointment.

2 years ago mild cognitive deterioration. Memory assessment team came out to do the assessment and then said need to be referred to QE for new brain scan.

They're useless. Don't feel like they're very good.

Very happy with them. Look after her they give her a special number to call if she’s having a bad day and they will get back to her the same day. They don’t let her deteriorate, they're on top of things.

You can get appointments easily and get through to them on the phone. When I go there, I feel like they are listening to me.

I have never been treated accordingly by these people, it’s a wonder I am still alive

My daughter was self harming and she attempted to take her life mental health team was called, this was June 2020 she is still waiting to see a doctor by face she has had 5 telephone consultations how can they diagnosed by not seeing the person it would my daughter feel a lot better if she could get a face to face. Because she is living in a care home (due to a health issue what happened in 2019) they seem to push her to one side because she is ‘safe’ but the care home are not mentally health trained!

Where to start, long waiting times passed from one department to another no treatment plan no return calls no supplier when I was desperate in fact their complete lack of care made me feel worse, I was made to feel they hadn’t time for me along with saying they were too busy not what you need to hear when you are feeling at your lowest eb