Bellevue Medical Practice

The receptionists are rude and cannot be bothered. The doctors are neglectful cannot be bothered to check your medical history before prescribing medication, awful.

There are no issues with getting my young child appointments but I am becoming very frustrated with their lack of treatment and/or investigation. I have taken my 15 month old on a number of occasions about a persistent problem and I am just told its nothing. I think that with how long it has been going on that they should issue treatment or consider referring us. I am not happy with the service and care my child has received.

i have no issues with getting appointments but I feel that the doctors are reluctant to treat. I do not feel like they listen and despite a number of visits about the same problem nothing has been done. I am disappointed and frustrated.

The online system is recent and I'm using it but it's new for me. It takes a long time to get an appointment. There is always a different GP when I go.

It is hard to book appointments as it takes long, but you can get one. Once I have an appointment they do listen to me. You have to book appointments over the phone, but you have to wait in the line for ages.

Very easy to get appointments and staff are very helpful.

It can be difficult to get appointments. You can't always explain things in the allotted time you have too. You never get straight through. You can book online but I find it difficult.

I had written confirmation of an appointment, with the location clearly stated as being at the surgery. When I arrived I was told (after queuing to check in because the self check in was out of order) that it was a telephone appointment and that I should not have come to the surgery. No explanation or apology offered for what was a waste of my morning.
Not the first time something similar has happened in recent weeks. Extremely poor administration and patient service

The GP does his job very well, he is great. I have nothing but good things to say about this place. Even though they are very busy, they always make time for me. I have never had to wait too long or haven't got in.

Terrible years ago.