Balsall Heath Health Centre
Feedback Rating
Based on 28 reviews
Reviews (28)
I find them okay overall
October 7, 2025
Find them okay but sometimes it's difficult to get an appointment and there aren't enough doctors. Receptionists are helpful and communicate well when i want my repeat prescription.
Easy to book using the online system
July 16, 2025
They're okay and I can get appointments. It's easy to use the online system and make appointments. No problems with the staff or the service.
No appointments
July 8, 2025
It's okay but takes a long time on the phone. The online system is no better. They say they have emergency appointments of a morning but when you call its always fully booked.
Not a good experience
June 24, 2025
Not a good experience. I find it hard to get appointments with them and it took me three tries to get them to refer me.
Good
April 9, 2025
They're good. I can get appointments easily. They see the kids face to face if needed too.
Very good and caring staff
December 3, 2024
Good. They give me medication when I need it. Booking in for the same day is fast. Very good and caring staff.
Very kind and helpful GP
October 7, 2024
My GP is very kind and helpful. I can easily get an appointment to see my GP.
Very difficult to get an appointment.
July 16, 2024
Very difficult to get an appointment. I either call 111 to book one for me or I go to A&E. The GP is good if I am lucky enough to see him.
Generally a positive experience there.
June 24, 2024
Good. I can easily get appointments. Some of the GPs listen. It's generally a positive experience there. Doctor is old school though and likes things his way.
Getting an appointment is demanding
June 17, 2024
The GPs are excellent but getting an appointment is a very demanding task. You need at least 2 hours on the phone to get an appointment. Mostly it's next day appointments.
