GP Practice

West Heath Primary Care Centre

GP Practice
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4.1
4.1
Based on 27 reviews

Reviews (27)

5.0
October 1, 2025

"Very good scan here"

The first scan I had was here and everything was very good. All well organised and I was able to ask questions. They were good.

5.0
June 3, 2025

"A very good GP"

Very good and helpful GP. They know my medical condition and see me very 3 months.

4.0
May 20, 2025

"Good but far for me"

It was good but was far for me to get to from where I live. I'm lucky I have a car.

5.0
April 30, 2025

"Friendly staff"

Friendly, they're alright. It's easy to get appointments morning or afternoon. All the GPs I have seen have been good.

4.0
April 30, 2025

"Same day appointments"

You can arrange an appointment over the phone and they will arrange a same day one for you.

4.0
January 28, 2025

"It's fine here"

The app doesn't work and then they make you call to book appointments. It is fine there and they will sort you out over the phone. They just need to get the app working so you don't have to wait long on the phone to book appointments.

5.0
November 26, 2024

"Absolutely excellent"

Absolutely excellent. I rang them this morning as I couldn't go physically. I explained the issue over the phone and they prescribed antibiotics which was very helpful.

3.0
October 14, 2024

"Some of the doctors are good here."

They're fine, it depends on the doctor as some are a bit old and they can't hear you very well. You have to talk up for them to hear you. If you need an examination you have to stand up as they can't bend down. The locums are good and listen to you.

4.0
July 31, 2024

"I don't know how to reply"

They going to replace the nebuliser. This is very good. They send questionnaires by phone message but I don't know how to reply.

5.0
September 6, 2023

"Amazing!"

Brilliant, they're amazing and I can get appointments. I'm really happy with them.

4.0
December 28, 2022

"Missed appointment due to no letter"

I tried booking an appointment but got the letter after the appointment and missed the appointment. I had to wait 11 months before getting another appointment. I was sent to another department instead of the dietary department.

2.0
October 26, 2022

"GP is too old fashioned"

GP is too old fashioned and never listens to you properly. Its very difficult to get appointment.

3.0
September 22, 2022

"Gave further information about my condition"

The neurologist spoke to me about the types of medication that were available. It was the first time they told me what type of MS I have.

4.0
August 18, 2022

"Really good"

Really good. They do a phone triage system to speak with a doctor. They never used to do that its because of covid. But they will see you face to face.

1.0
June 20, 2022

"Tests from hospital don’t follow up"

Scans and tests from hospital don’t follow up. Have missed smears. Have booked mom wrongly for an appointment instead of other patient.

4.0
January 12, 2022

"Very easy and efficient"

Very easy and efficient. My husband and I walked to the centre (1 mile away), had to wait some time but they are doing a good job, then walked home. Happy to combine a daily walk with our third jab.

4.0
January 12, 2022

"Found it very easy"

Found it very easy , nearest was West heath Primary Care Centre . Went in for vaccination on time , had no reaction.

4.0
January 12, 2022

"Job done in and out in no time"

We contacted our own surgery on Hawkesley for Booster, they booked us in at West Heath Medical Centre job done in and out in no time.

4.0
April 26, 2021

"Always a good West Heath Primary Care Centre"

Always a good experience when calling and seeking advice.