December 9, 2025
"A good service"
The service has been good. No difficulty booking appointments with the GP, everything was alright.
The service has been good. No difficulty booking appointments with the GP, everything was alright.
My GP couldn't help me last time so I went to A&E with flu but this time my experience was good they helped me.
Very difficult to get an appointment and the new appointment booking system is useless. They keep you on the phone for ages.
They are useless, no appointments and very unhelpful staff.
They're not as supportive as they look. It took them over a year to send me down the mental health pathway. They wouldn't do anything.
I could be dying but they wont give you any appointments. Very poor service.
Good but appointments are not very good. It isn't bad though. The GP is always really good when I do eventually see them and they do listen.
It's difficult to get an appointment. They do listen and try to help you though.
They diagnosed me and then took ages to refer me to a specialist.
My experience with the GP is good. I can get appointments when needed. I receive proper treatment and their service is fast and frequent. I would rate them 4 out of 5.
They are just very average. They aren't very good doctors. Only two are good that listen to patients. Last year my 2 kids were sick and they wouldn't give me an appointment. The midwife wasn't good there either and mixed up my information with someone else. The midwife was not good. They don't listen, they don't care. They need to work on their services and make changes.
I don't see them often unless I have to. They order my tablets when I call them and they're kind over the phone or when I go in on the odd occasion.
Good GP and nurses but the reception staff act as a wall between you and your GP. They ask so many questions before giving you an appointment.
No good. The waiting time to answer the phones are long. You can get an appointment but they can be over the phone or face to face it depends on what the issue is.
They are are okay. I can get an appointment. It's all pretty straight forward, not the same day appointments but will give me one for that week.
For pregnancy its fine, bit hard before pregnancy. No appointments available, I have to ring everyday until I get one.
I was a smoker and when I stopped all of a sudden. I was experiencing breathlessness, so they referred me to alum rock to get some x-rays done. GP organized it quickly.
Can't get an appointment. In fact, I don't even bother to access the service now.
They're okay. It's good. I can see my doctor. I wait a bit on the phone but they are okay. Sometimes I see the the doctor the same day sometimes I have to wait.
Had a phone appointment a year ago. No follow up. Haven't bothered to phone again.
Although ok sometimes you phone at 8:30 and all the appointments are gone. You have to wait for a long time on phone.
My GP is good. He referred me to Forward Thinking Birmingham which has helped me. Explained my treatment well.
Okay
Poor
Gave good advice about diet