December 16, 2025
"They're excellent"
They're excellent. They saw me and gave me medication.
They're excellent. They saw me and gave me medication.
I had to pay for the letter to say I could not fly. It cost me £40.00. It said on the letter. Mum said son has autism, Mum says. It didn't say he is officially diagnosed. That isn't helpful. They had no record of his diagnosis.
If you call early morning you get a same day appointment, but if you call later you have to wait a week or two.
Rubbish. I have to fill in a form.
I have to call at 8am and if you can't then you don't get an appointment. The staff are helpful and listen to you.
Difficult getting an appointment and to see a doctor. They're not helpful. No information given either about them requesting me to book appointments with them. I use a pharmacy sometimes instead.
They're alright and you can get appointments which is good.
Very difficult to get an appointment and the staff are very rude.
They have elevators for accessibility. Smooth process to book and when I was in the appointment I felt like the doctor wanted to know and to resolve my illness.
They're really good. The appointments are great, staff are great and always give you an appointment. I'm really happy with them on the whole.
They're okay, I don't use them that often. Trying to get through and get an appointment is long. I do use the online system to access prescriptions and they're really good at organising that.
Really good and really listened to us. Make referrals when we need them too. When the children's refused the first referral due to not meeting criteria the GP got more information and re-referred so they then accepted it.
I had a good experience with them. Booking appointments is easy and waiting times are quick. The nurses and doctors are also good.
They are hardly available. It was hard when I felt dizzy and no one was available. I helped myself and drank plenty of water.
The midwife is good there. She calls if she needs me and I can contact her but she doesn't always respond on time. It's not always the same midwife I see in the community. They don't tell me the midwife has changed but that does not affect the care.
They're so so. They sometimes help. Sometimes they don't have appointments and then you have to go to 111 or the pharmacy for help. The doctor is good when I see him.
They're awful for getting me an interpreter. My mom always has to help me and she's not a high level BSL. So I would have to tell mom if I wanted to go to a private appointment which is wrong. There is no privacy
It's easy to get appointments, had to make another one as they insist on one appointment per person per issue. I am happy with them though.
They were rubbish and they made me change GP because I lived too far from them. The waiting times for your appointments always ran very late.
It's alright, they lost my children's records and I had to take my support worker and EHCP to get registered there. I worry what happened to the missing notes. Other than that they have been alright with making appointments when we need them.
The GP is good. Excellent, very good. They are helpful to my whole family.
They're pretty good. I can get appointments and the midwife is really helpful there. My sister had a baby not long ago and I have the same midwife. She is brilliant.
I am happy with getting an appointment with the GP practice. They treat me well. I like the services provided. The only issue is it takes quite a time to see the GP.
It's very hard to get an appointment. Very slow, that is the biggest issue. There is a lack of communication.
My GP is good. I get appointments easily and I am happy with them.
It takes a long time to get an appointment, but the GPs are very good and helpful.
Very good and easy to get appointments.
Horrible, poor service delivery. They should close down this medical centre.
The waiting times on the phones can make it hard to get appointments. You get through and then there are no appointments. It's hard work and a long task.
They never pick up the phone at all.
Very terrible, I can never get appointments. I literally have to argue with them for an appointment. My son needs antibiotics and steroids often and we always end up at the Children's Hospital because they won't give them to me. I just face barriers whenever I try to get an appointment.
They're good. I regularly see my midwife there and it's easy to get an appointment, though it's not easy to get a prescription. They don't respond to calls and you end up calling so many times. Today I have planned to visit the surgery to get a prescription sorted. It's so hard to pick it up or get it sent to the pharmacy. There's a problem with them.
Takes too long to get an appointment. The reception staff believe that they know more than the doctor.
I have just visited the practice twice. It’s quite convenient and satisfying. I can get appointments with ease.
It's been quite good, quite quick referral with my pregnancy. It's easy to make appointments. Depending what time you call can take a while to get through but you do get appointments.
They are good, I call them in the morning and they give me an appointment.
It's hard to get appointments, there are long waits on the phones to get through to reception to make an appointment.
I am so pleased the way they work. Very good team of professionals.
My 5 year old daughter developed anxiety and ticks and many other problems during last years lockdown but we have been told she will just grow out of it in teenage years, I'm very upset how differently mental and physical problems are dealt with,everyday is a struggle for our daughter and us but we have had no help from anyone
Poor ... unable to get an appointment as need to phone in on the day and when I do it's forever busy and on hold for an hour or so! So I've got into the habit of getting 3 mobile phones belonging to my children and phoning from each one of them to see which one goes through first! Ridiculous! Can only do this on a Saturday as in the weekdays I'm working so all this morning phones calls is so biased for working people who don't get a fair chance of accessing the service needed. We should be able to pre book not phone on the day service only. I rarely use doctors but when I did I had to go private instead as the waiting list for getting a diagnosis for my knee would be 6 weeks ... and this is only diagnosis not even treatment! So much for the rhetoric of getting seen early so the treatment can be more effective! How can we get treated early if we can't even be referred to an mri scan for the diagnosis without waiting a good 6weeks. Instead I was brushed off with I know your young and showing signs of diability factors but due to Covid, waiting times have increased so here is physio whilst you wait even though I mentioned my knee is deteriorating further and affecting my day to day life as a young working mum. I understand Covid may have delayed things but by delaying treatment further is resulting in leaving more people with disabilities that costs the economy and nhs more money then if they had treated patient in the first place. However, I do acknowledge that it may not be the doctors fault but the system they find themselves in but I do believe doctors need to start opening their doors more and seeing patients like before rather then this selected phone triage service... nearly every other profession has gone back to more or less normality (with a few more safety precautions) so why not doctors?
Prize Draw Data
Excellent, well organised and efficient
Parked ok. Well signposted, dealt with efficiently and vaccine administered with minimum fuss.
Doctors are great and friendly
Excellent Doctors, even though I live out of area. I would not change it. They accept out of area patients
The receptionists are not very friendly
I had my COVID-19 injection here and it was very quick and efficient
The doctors don’t seem to take anything seriously, I feel I am always fobbed off and not seen or heard about by issues. Pandemic has caused so much issues nothing seems to be moving forward. Still in pain and waiting referral for scan a year later.
Excellent
The doctor's surgery is an absolute joke. I was told by the doctor on a phone appt that I would be booked in for an emergency appt on the coming saturday, The receptionist called back at the end of the day and arranged for an appt, I turned up at the surgery on saturday only to be fobbed of and told to go to the surgery upstairs by the gentleman at reception before he even took my details. After a little back and forth he finally decided to look into my details and advised me that the appt was actually booked for 3 weeks in the future.
Hard to get appointments. Doctors are reluctant to give medication, ask you to buy over the counter.
Hard to get appointments. However, friendly staff. Clean GP overall.
I have a good experience with this GP as they help me about appointments and receptionist treats me with respect and dignity.
It is very difficult to get an appointment. The only way is by calling up at 8am.
Rude Staff and poor service. very difficult to get appointment.
My health problem was not explained in detail with me. Very difficult to get an appointment.
Good surgery.