GP Practice

Summerfield Group Practice

GP Practice
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3.7
3.7
Based on 23 reviews

Reviews (23)

5.0
November 18, 2025

"They listen and are helpful"

Good, I can get appointments. I normally go in and make them. They give same or next day ones. They listen too and have referred me on. It's helpful.

5.0
October 14, 2025

"A good service"

They have a lot of doctors and I can book on the phone. The service is good. I get health checks they also get me referrals.

4.0
October 14, 2025

"A good practice"

A good practice, good doctor and I can make appointments online. I had medication for two months at a time due to blood pressure which is better for me.

2.0
June 24, 2025

"Receptionists get too much authority"

No appointments when I go there. Why do receptionists have access to patient records, that's disgusting if you ask me. They think they're doctors. They have too much authority and it's not actually okay. You have to pay for your records if you need further information too.

5.0
May 6, 2025

"They listen and are very good"

Good and I can get appointments. The make one for the same day when I call. They listen to me and they're very good.

5.0
March 12, 2025

"They referred me"

They're okay. I can get appointments and see a GP. I have a good relationship with them. They make good referrals too. The referred me to the Priory.

4.0
March 11, 2025

"I'm okay with everything"

It's been okay but I did have a few concerns that they did sort out. They can have a lack of appointments, even at 8AM but it has got better. I'm okay with everything now.

4.0
January 28, 2025

"No had any problems"

Appointments are fast and I can get one within two days. I get appointments on the phone or face to face. I have not faced any problems speaking to them.

5.0
June 18, 2024

"Excellent care and treatment"

Excellent care and treatment provided by the GPs. Reception team are very helpful and always reply back to your messages and emails.

2.0
April 9, 2024

"Very difficult to get an appointment."

Very difficult to get an appointment. They don't pick up the phone. It always goes to answering machine and they never reply back.

4.0
April 8, 2024

"Helpful GP and reception staff"

Very helpful GP. We can get appointments very easily. Reception staff are very helpful.

2.0
November 29, 2023

"Rude reception staff and cant get appointment"

It's very difficult to get an appointment. I have not seen my GP in ages. Reception staff are very rude and unhelpful.

5.0
October 9, 2023

"Engage in a positive and helpful way."

The doctors are very nice and they listen to you and engage with you in a positive and helpful way.

4.0
August 17, 2023

"Very good and helpful"

Based on my needs they are very good and helpful. Particularly the practice manager.

1.0
August 16, 2023

"Still using Covid as excuse"

Still using Covid as excuse. Phone at 8am could be 35 in the queue. GP might say to review case in a week, but reception asks you to book appointment on the day. They don’t pre book the appointment.

4.0
July 26, 2023

"Can see the same doctor when I go"

I can get appointments. It can take a long time to get an appointment, but I do see the same GP when I do go. Just the phones need answering a bit better and people shouldn't be left too long.

4.0
April 5, 2023

"Could always get appointments"

They were good when I used them before going back to my country. I felt I could always get appointments with them.

2.0
July 6, 2022

"They told me to go to A&E"

I came with chest pains at reception and they told me to go to A&E.

5.0
June 29, 2022

"Doctors and receptionists good"

They're really good, I am able to get appointments over the phone. The receptionist staff are also very good.