December 2, 2025
"They meet your needs"
The midwife I see there is really good. So too is the appointments at the practice. They wait around. They meets your needs.
The midwife I see there is really good. So too is the appointments at the practice. They wait around. They meets your needs.
Have to phone the night before as appointments go in seconds.
They're alright as well. I have to call or go online. They ask questions and then they call you back the same day and an appointment is given for the next day.
Yeah, it's good. It's helpful. Great service, great for getting appointments, no problems and very helpful.
Very slow and poor service delivery. The staff are unhelpful.
The GP is good and diagnosed quickly. They did a blood test when I had a reoccurring issue and sorted it straight away.
It's difficult to get an appointment. We have waited 50 weeks for my daughter to see a doctor.
Very good but sometimes difficult to get appointments. They tell you to call 111. They try but they can't always give appointments.
Once you pass the reception staff treatment is okay.
Wonderful, able to get appointment. Call me if they have any cancelation, especially for baby and they try their best. Not on hold for 45 minutes. Surgery is absolute blessing.
They are very good, the staff are okay and I'm able to get an appointment over the phone and face to face.
My GP has provided me exceptional emotional and healthcare support all the time.
They always listen to you and help you out.
Very helpful and provide good support when needed. I was referred quickly to appropriate service which saved my life.
I felt that the doctors listened to me. One physically showed me some exercises for my back. He also shared his personal experience of a similar problem. Another referred me to other services in Birmingham who have helped me a lot. The office staff are helpful and polite. Overall very impressed so far. The plumbing went wrong last year, but the senior doctor apologised personally to the waiting room!
Long waiting times. GP doesn’t listen to our exact needs. If we have numerous complaints to make, they say re-book several appointments. Patient care should be the main focus of GPs. Don’t feel fully listened to.