"Problem getting correct prescription"
Ordered prescription at beginning of December. Went to local chemist to pick it up. Was told chemist did not have one item which was 5mg and quantity was 112. Was told they only had 2.5mg so I would have to take double my amount of tablets each day... Was told they would contact doctor to amend prescription accordingly. New prescription arrived which showed 112 tablets at 2.5 mg so basically I have only received half of my required amount. Numerous visits to Jacey and numerous calls from pharmacist to Jacey and situation has not changed after a week. Pharmacist says I have to solve the problem myself.
"Not too bad"
Appointments aren't too bad. They're happy to go in and book it. Changed the way you book appointments. Also it takes them 72 hours to sort prescription requests. If I take both mine and my husband's prescriptions in they get confused and they don't get sent to the pharmacy correctly.
"Can get sent anywhere"
You can be sent to any of the SHP practices. Still a long wait though. It's not immediate. I can't drive so it's a pain to get to other ones too.
"It works well"
Works well the times I have been there. It's not my regular GP but it's okay and good to get seen where you can.
"I was sent away and had to rebook"
I waited over 2 weeks for an appointment and the GP was 20 minutes late. Never seen on time and this time I was sent away and had to rebook and not even for the GP that I wanted to see.
"Feel very let down by poor communication"
My experience has been poor and I feel they have really let me down in my hour of need. Communication has been poor and results have not been relayed to me. I have had to request a full blood count/tests. There is one really good female doctor who goes the extra mile.
"Lacking equipment for blood test"
I had problems getting a blood test here due to lack of equipment.
