GP Practice

SHP - Shirley Medical Centre

GP Practice
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4.0
4.0
Based on 6 reviews

Reviews (6)

3.0
January 28, 2026

"Can be a 4 week wait"

If you could get hold of them. They're good but there can be a 4 week wait for an appointment.

5.0
December 9, 2025

"They always go the extra mile!"

I have always received a great service from Shirley Medical Centre. I have a disability and the staff have always gone the extra mile for me. I have no problems getting appointments on the same day when I need one.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are pleased to read about your positive experience with our Blinx system, we will share this with the practice staff. We are constantly improving our service and would like to thank you for sharing your feedback with us.

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

5.0
December 9, 2025

"Brilliant!"

Shirley Medical Centre are brilliant, I have always received a great service from them, and have no problems getting an appointment when I need one.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are pleased to read about your positive experience with our Blinx system, we will share this with the practice staff. We are constantly improving our service and would like to thank you for sharing your feedback with us.

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

5.0
December 3, 2025

"Happy with the care"

Good. Yes I can get appointments not immediate unless urgent can wait a week to 10 days. I'm happy with the care provided.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are pleased to read about your positive experience with our Blinx system, we will share this with the practice staff. We are constantly improving our service and would like to thank you for sharing your feedback with us.

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

4.0
December 3, 2025

"Getting better"

They're getting better now. I am competent with the new online system but worried for those that aren't.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are pleased to read about your positive experience with our Blinx system, we will share this with the practice staff. We are constantly improving our service and would like to thank you for sharing your feedback with us. Patients who struggle to access or submit the health forms online can call or visit their nearest surgery and a member of the team will be able to assist them.

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

2.0
August 28, 2025

"Have to explain everything each time"

It is rare that I can get an appointment here. My biggest gripe is that I never see the same doctor twice. Regardless of the notes on the system they ask why you are there and you have to explain your medical history and what the problem is. That is how mistakes are made.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are sorry to hear about your experience following appointments and the support provided. If you are concerned and would like to discuss this further with our GP's please complete a health form on our Blinx system or give us a call on 01217051105. Alternatively please visit your nearest surgery and a member of the team will be able to assist you by submitting a health form.

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

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