Healthwatch Birmingham and Solihull
GP Practice

SHP - Blossomfield Surgery

GP Practice
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1.0
★☆☆☆☆1.0
Based on 2 reviews

Reviews (2)

★☆☆☆☆1.0
October 22, 2025

"Useless & unhelpful staff and receptionists"

The receptionists and staff at SHP Blossomfield Surgery are useless and unhelpful, so now I avoid attending the surgery.

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are sorry to read about your recent experience involving our appointment access. If you are still experiencing issues with the service, please contact us on 01217051105 or alternatively visit your nearest surgery and a member of the team will be able to assist you.

Thank you

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

★☆☆☆☆1.0
July 16, 2018

"Appalling service"

Can't get appt
Write in
Can't be bothered to call regarding test results
Always go another location
No appt
I might as well talk to brick wall

Provider Response February 11, 2026

Dear patient,

Thank you for your feedback. We are sorry to read about your experience involving our appointment access and support provided. If you are still experiencing issues obtaining an appointment, please contact us on 01217051105 or alternatively visit your nearest surgery and a member of the team will be able to assist you.

Thank you

SHP Patient Experience Team

You can get help, advice or request an appointment from the practice online between 8am - 530pm Monday - Friday. Visit our website: https://solihullhealthcarepartnership.nhs.uk/digital-front-door/

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