Reviews (2349)

A 12 week wait for physio

Physiotherapy
September 30, 2025
I had an x-ray on my knee and they said it's a 12 week wait for physio.
Anonymous

Waited over a year for the appointment

Outpatients
August 5, 2025
Had to wait over a year to be seen and now they're investigating to get to the bottom of things. I had an MRI scan too.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.
We appreciate all of the comments we receive as it helps us to improve the quality of care provided at the hospital and staff very much appreciate comments and feedback,

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust and we are sorry for the length of time you had to wait before being seen.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Excellent care and attention

Orthopaedics
August 1, 2025
I was offered my ultrasound and MRI on the same day to accommodate my work schedule and travel time, I am very grateful for this because I work in partnership with a school and the appointments were made during the summer holidays. Thank you ROH you did a fantastic job, the staff were brilliant in the ultrasound and MRI departments, and the lady on the x-ray reception and MRI reception were warm and friendly too!
Kim Matoo

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, we are glad that we were able to schedule your appointments to suit you and we will pass your comments on to the imaging department.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

It's good

Orthopaedics
July 30, 2025
I'm under them for my orthopaedic shoes and it's good.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback,

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

They're alright

Outpatients
July 30, 2025
They're alright. I damaged my knee and needed a whole new one. I have waited for an MRI and saw the consultant. All is fine.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback,

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Everything ran on time

Imaging
July 29, 2025
I had a scan today on my knee and everything was on time and very good. I have come here so many times and sometimes we feel relieved and sometimes we don't. The doctor said at this age it's not possible for an operation for gout. I waited 6 months for this appointment.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

I'm sorry you waited so long for an appointment and then didn't get the news you had hoped for. We wish you all the very best for your future health.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

I cannot fault them

Outpatients
July 29, 2025
I have a follow up on my foot and ankle today. The last appointment was okay. I waited a year and a half and that's a long time. It's difficult to wait and try and get on with your life. They're good and I know how busy they are, I understand. I cannot fault them.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave feedback regarding your contact with the Royal Orthopaedic Hospital Birmingham.
We understand how frustrating it can be waiting for an appointment, especially when you are in pain and trying to carry on with your life and we do appreciate your patience.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.
If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.
Once again, many thanks for your comments.


Provider responded

It's been alright

Outpatients
July 29, 2025
Yeah it's alright, it's fine. They're friendly, no issues. Everything is fairly efficient. Everything will be followed up with my own GP who isn't in Birmingham. I don't think I will need to come back here, hopefully any further treatment will be nearer to home now.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to provide your feedback following your contact with the Royal Orthopaedic Hospital.
Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

We are glad that you had a positive experience with us and wish you well for your ongoing care under your GP.

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Procedure didn't work

General Surgery
July 29, 2025
I tried a relatively new procedure 2 months ago and opted for it but it didn't work. The surgery itself went well but I knew there was a chance it might not work.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.
We are sorry that in this instance the procedure that you had did not work for you and hope that there are plans in place to manage your care moving forward.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Really good

Outpatients
July 29, 2025
I have been coming here since 2021. Really good, communication is good. I am back for a follow up due to the procedure not working.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

Your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

Leave your Feedback


Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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