Healthwatch Birmingham and Solihull
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Original feedback for

Heartlands Hospital

★★☆☆☆

Terrible A&E department

The reception staff are not very good. The department is not nice and is not very clean. The chairs are terrible they are dirty and in a terrible condition. There were patients laying on the floor. The doctors and nurses were very friendly and wise.

Posted by Anonymous
on February 6, 2026

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