Dorridge Surgery
Receptionists can give incorrect information, which later consultation with GPs confirms. This is frustrating and unhelpful.
Twice they've put the phone down while I'm still talking, because they assumed the conversation was done, but I had further questions. That's incredibly rude and unprofessional. As a former receptionist I wouldn't even have considered doing that.
Posted by Anonymous
on January 21, 2026
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