More attention to her phone &very patronising
Ellen in CDU, absolute disgusted nearly brought my partner (the patient) to tears, simply asked if we can close the curtain to be told, "its a hospital" I didnt even say what i was thinking but i then asked its just for some privacy an as its 10 am an we have been here since 4 am just want some space an to block the light out abit she then stands in the corner on her phone repeating this is a hospital. Then when im explaining to a senior why and if we can close the curtain shes there saying katie wouldnt have it katie wouldnt let them (the name she said wasnt actually katie i just cant remember the name, then the last bit is when i was taking my partner for fresh air she comes over an asks someone is she leaving, we are people you know, you can talk to us instead of been on ur phone repeating your self with your back to every1 but me we are sad, tired an in suspense and she treated us like dirt worst thing is if i knew her name it would just be this rude ellen because there was 2 people i wanted to mention, thank goodness for the doctors an staff bringing round drinks an biscuits because just normal conversation an helpful people really kept us sane, thanks for listening but this woman is so rude.