Rude, demeaning, uncaring Administrative team
I have always been spoken down to and disrespected by the Administration, and sometimes Reception teams at the surgery. They seem to believe that my mental health problems are something to laugh about. I get spoken to and treated appallingly by the team, who have even laughed together in my face, when I have mentioned my suicide atempts. Yesterday - 26th November was the last straw, when a member of the team called me to go over a query I had made online. The assistant who MAY have had a slight Asian accent, I felt, belittled me by elongating her vowels so that I felt simplistic, despite her simplistic reading of the message I had sent to them. As a result in the demeaningfull conversation, various medical mistakes, where made on her behalf and two totally inappropriate appointments given. I am fully prepared to discuss the telephone conversation in full as there is too much to list here. My number is 07584993152.