Poor care delivered rude staff
Poor care little activities
Clean place shame about delivering quality care
my mother was regularly often left in own urine and feaces
My mother has been admitted into hospital 5 times in 3 months due to neglect
Most residents are left in thier rooms don't be fooled by nice surroundings all a front
Complaints ignored by Management
Staff do what they want often sitting around doing as least as possible
If you value your loved believe what I have reported its really bad its like going onto a controlled environment not like a residential home it doesn't feel natural environment