Barked At Like A Dog
This is my local pharmacy and I go here regularly. Was waiting in the queue as there was someone ahead of me. The gentleman on the counter barked at us to come forward, I told him that I thought the woman at the counter was being served. I spent close to £80 on baby and toddler food, nappies e.t.c Presented him with my Boots Advantage card. Not only did he not offer me any bags (thankfully I had my own.) But he also refused to give me my advantage card in my hand, he just left it on the counter. I had to ask him where he put it as I couldn’t see it, only then did he pick it up hand it to me. Didn’t say goodbye or anything. He looked extremely furious. I told him thank you packed all of my things away and even said goodbye. Really bad customer service.
This is the closest Boots to me, as an advantage Boots card holder, a mother with young children and someone who lives in the community. My family and I have no choice but to regularly go here but; this is the worse experience I have ever had from Boots. Completely unprofessional.