New manager is very loud and rude
It’s just gone downhill so much since the last register manager left the new one is so loud all she does is go round shouting even if it’s not at the staff she just shouted at, she doesn’t handle things in the correct way.
All the old staff are leaving that have been there for a long time and been loyal to beech hill and just random staff are being employed they don’t know the resident or the home. One of the carers told me she was brought to bring the standard of the home up but if this is the case the standard of the Home is only going to drop, which I can already see in the last six months.