Very Nasty Man

I used this pharmacy for maybe half a year. Every single time I went in the main guy in there was probably the rudest member of staff I've ever met; very abrupt, ill-mannered, and nasty. I never responded to the unpleasantness. I have multiple friends who have noticed exactly the same problem. After the 5th time or so I left my mask in the car by mistake upon entry and he shouted "WHERE IS YOUR MASK!?" (I obviously went and got it immediately) as I left, I politely said "just some friendly advice, you come across as very rude to your customers. I don't know if you mean to do it, but it makes me uncomfortable and others have noticed it too. There are nice ways to say things, and at every turn you say it in a nasty way". I also irritated him by suggesting they should have some hand sanitiser by the shared pen everyone uses (which I thought he'd agree with given how angry he got at the mask...).

I went back today to get my medicine this month and was told "your parents have failed you, don't ever come back here again". For some context, I'm a successful hard-working law student who always goes out of my way to help people and be polite. I have only had 1 conversation with this man outside of my name and address, and I said it in such a nice way I cannot see what his problem is. I am now left without anti-depressant medication for up to a week because he deliberately waited for me to return to the store to be nasty to me, rather than just sending my medication back to the GP. This was a nasty and cynical move, designed to embarrass me and 'have the last word', with no regard to the fact that I need this medication to, frankly, not kill myself. I spoke to my GP today and they said that they've had this problem numerous times before with this guy.

Again, without exaggeration, the nastiest member of staff I have ever met. I feel genuinely terrible for the poor people who have to work with this man all day, disgusting person. Please go elsewhere