Stressful .
Poor in communicating and engaging with my mother who has dementia and mental health problems, she is extremely anxious. They are not good at attempting to make a relationship with her and not responsive to her needs, she is very deaf and has poor dexterity and poor eyesight. I live over 50 miles away but see my mother regularly and other than perhaps one very good carer who I am relieved to see the others are friendly but unresponsive. There are massive cultural differences that the carers do nothing to deal with. Some appear very patronising and deal with her as if she was a child. She has become more anxious since we had them. There are many individuals that she has not a hope in chance in creating a relationship with and she often will not recognise them and she thinks they are strangers and enter her house without her say, she gets very frightened. The company claims to deal deal with those with dementia and mental health but there is no evidence to support this. I end up spending more time and leaving very late. I have a very long journey home and as to making my life easier it has made it harder