My worst nightmare!
Last October (2024) I paid £50 for a letter which should have taken 2 weeks to prepare, but which ended up taking 3 months. Having received the letter, I submitted it to my place of employment only to find out that it was deemed out of date, so I had to get another one which took another month. Having submitted this second, letter it was missing the latest test results which again took another 2 months. I recently received the latest test results only to find out that I had to undergo recertification for my job which will now take another month. That was £50 well spent for a non service. Congratulations! My recertification is now going to cost me more than it should, because of the unnecessary delays.