Issues with laundry and items going missing
My wife has not settled in here. There are ongoing issues with the laundry and other organisational issues. They have lost over 20 pairs of my wife's pants which were labelled. The tumble drier has been broken for over two weeks and so the laundry is piling up. Her glasses have been taken out of her room by another resident. My wife does go wandering at night and she goes into other residents' rooms and others do the same, so this must be how her glasses were taken. It cost £250 to replace as the home could not find them. I am going to ask the care home to pay for the cost. My wife has good days and bad days as she has dementia and Parkinson's Disease. The care depends on the staff and the day. English is not the first language for many of the staff, which is the same as in other care homes. The home is close to home, it is only a three minute drive, so I wouldn't want to move her. Also, my daughters did a lot of research before choosing this home.