Healthwatch Birmingham and Solihull
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Original feedback for

Maple Leaf Centre

★★★☆☆

A good service but no follow up service

My experience of the Maple Leaf Centre has not been great and I have had difficulties at times. It took a long time to get a diagnosis and then it took a long time to get my medication right for me. Changes were made to my medication by doctors without them consulting me. They also failed to follow up on my care. I did not receive follow on appointments and there were no check-ins to see how I was doing following appointments and medication adjustments. I have had to chase them and I struggle to do this without the support of my support worker. When I have approached doctors/staff about my concerns I feel that they become defensive and do not listen to me.

Posted by Anonymous
on November 14, 2025

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