Very poor service A&E
Waiting times shown on the screens for accident & emergency are misleading. They are only showing the triage times are not actual wait times for treatment. We waited nearly 2 hours for a blood test only to be told to come back to see a surgeon when patient’s names are called out there was no use of tannoy system so people could not hear what we shouted and normally took more than one person to do this. Come on this is the hospital to replace Sandwell Hospital and City Hospital. Very poor poor.