"Good service"
After my uncle's surgery, I was really worried about managing his care at home. Then we found Reliance Care Solution, and it was the best decision we have made to choose Reliance for my uncle’s care agency. I believed their health & social care services are incredible in Birmingham. As a care agency, they didn't just help him recover, they made him feel cared for, respected, and even brought laughter back on his face. They truly treated him like family, and I can't thank them enough for the difference they've made.
"4 weeks after I give interview unsuccessful"
I am not happy staff.3 weeks 5 times going to office & 6 times call after interview next day email unsuccessfule
"They look after my parents very well."
RCS Service quality is excellent, they always listen to us and provide the care that we need for my parents.
"Unprofessional and ignorant"
Unprofessional and ignorant, they have to compassion.
"Lack of compassion from the owners"
The manager/owner just cares about the money they will receive from each client. When an enquiry for potential client comes he starts to calculate the money/profit he will make. The assistant manager doesn't not even know how to carry out assessments and is overall incompetent. You have (training manager) that recommends cannabis to clients for pain relief. Some of the carers cannot speak proper English and the training is carried out in bengali. Previously a client ceased services from reliance as the carers couldn't speak English and used to talk among themselves in bengali totally ignoring the client. How they are still in business is beyond me.
