"Really good when you eventually see someone"
It's really good, but it can take a long time to get in contact with them both online and over the phone, it's hard to get through to them. But fine when you eventually get to see someone.
It's really good, but it can take a long time to get in contact with them both online and over the phone, it's hard to get through to them. But fine when you eventually get to see someone.
Challenging to get appointments and see your own GP. They sometimes send you to Lordswood surgery which is quite far or they say go to the pharmacy.
Getting appointments is very difficult and take a lot of time and effort.
Reception staff are lazy and slow. They take ages in issuing a letter.
No appointments at all. Very rude reception staff too.
I was asked to go here for an emergency appointment and was seen by a very kind, nice and helpful GP. They listened to me and sorted my problem.
The GP surgery is not good. It's not easy to get appointments. I am not satisfied with the care I get there. All my family just go to the hospital instead.
We have to call at 8:00am in the morning. They don't have any appointments. I then have to call the next morning and it's the same process. I've been using this practice for more than 8 years and it's always been the same. Once I do go there for an appointment I have to wait 30 minutes or more as there is always a delay. The staff are friendly.
Everything is pretty straight forward, they're good. I've no issues there.
Good access to them, can get appointments. I get through early and they will ring me back in a reasonable time.
I can get appointments and can see a doctor face to face. They are good, they are magic. If I can't get an appointment the same day, they will do it the next day.
They were brilliant. They will book appointments in advance. I can get appointments with them when I need it.
Helpful GP but very difficult to get an appointment.
Very good - always easy to get an appointment. Level of care is very good and treatment is explained well.