NHS 111
Feedback Rating
Based on 482 reviews
Reviews (482)
Helpful
July 30, 2025
Very helpful, sometimes they tell you to wait which isn't good when you're worried about your child.
They wouldn't listen to me
July 29, 2025
I phone 111 on a Saturday when a rash appeared. They told me I would need to go to a clinic in Aston to be seen and given antivirals. I told them I couldn't get there and that the shingles was due to having leukaemia 18 month prior. They wouldn't listen so I had to wait for my GP on the Monday.
Not very good
July 22, 2025
Most of the time they send you to the hospital which is I don't bother to go to as I don't feel it's needed. So not very good.
They're no good
July 16, 2025
When my husband had bowel problems they weren't very good. They said to monitor him and they would call back, but they didn't. They're no good.
Really good
July 16, 2025
They were really good when my husband was on palliative care. They got nurses out straight away. Really good.
Very good
July 15, 2025
Very good at giving information and got an appointment for me straight away.
Didn't receive any help
July 15, 2025
Called them during covid for toothache as I suspected an infection and I couldn't get a dentist to see me. I didn't receive any help.
They booked me an appointment
July 9, 2025
I called them whilst in the dental hospital. A lovely young gentleman helped me make the call as I'm hard of hearing. Then they made an appointment for 1pm today. They need to speak up so I can hear them.
Really fast acting service
July 9, 2025
I called at 2am this morning and they gave me an appointment for 9am at the dental hospital. Really fast acting service.
Quick
July 9, 2025
I got through quite quickly. They gave me an appointment for the next day at 10am.
