GP Practice

New Road Surgery Rubery

GP Practice
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3.8
3.8
Based on 9 reviews

Reviews (9)

1.0
November 4, 2025

"Diabolical, they're rubbish"

Not good. The receptionists don't know what they're doing. I had a stroke three years ago and have never seen a doctor in all that time. I have seen a nurse annually. It's diabolical. I can never get through, never get appointments. They're rubbish.

5.0
June 17, 2025

"A good GP surgery"

Quite good, decent. I have had bloods done there. Their times are good and the receptionist is kind. The GP service is also good and quite respectful.

5.0
March 4, 2025

"Pleasant and helpful"

Quick appointments. Helpful staff. Doctors who explained everything thoroughly. Pleasant and polite.

5.0
August 22, 2024

"Excellent staff"

Excellent staff, they all know me by name. It's very easy and quick to get an appointment.

3.0
November 25, 2022

"It can get bit difficult to see doctor"

I don’t use it that often because it can get bit difficult to see doctor, its teaching practice. I think 3 or 4 of them are lecturers at university because they are specialist doctors an they are pretty busy. I go to QE diabetes centre every 6 months.

4.0
October 25, 2022

"They're ok"

Call in the morning. Queue of 20-30 people. Didn't prioritise children first but now do. They used to ring first and then tell the child to come in if urgent but now they see you face to face.

3.0
October 25, 2022

"It's alright"

Alright, can be difficult sometimes to get appointments, normally 2/3 people waiting to get through. Not bad, get and can get appointments