Social care

NDH Care (Leicester)

Social care
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4.9
4.9
Based on 105 reviews

Reviews (105)

5.0
February 17, 2026

"Very happy"

Very happy with the carer. She is brilliant and my night time carer. No complaints. They look after me very well.

5.0
February 17, 2026

"I like all my carers"

Carers come and give me tablets and look after me and I like all my carers.

5.0
February 17, 2026

"Delighted with the support"

I have been delighted with the support and care provided. My mother appears very happy and comfortable with the service.

5.0
February 17, 2026

"Very pleased with the carers"

I'm very pleased with the carers. They're very helpful and help me with my needs.

5.0
February 17, 2026

"I very strongly recommend them"

I thank God to bless me by getting the best of services in all aspects. I deeply give a big thank you. I very strongly recommend them to give care. I would give them a gold medal for their excellent services.

5.0
February 17, 2026

"They're excellent"

All carers are supportive. They are excellent. They do all tasks that they are told. Happy with everything.

5.0
February 17, 2026

"Excellent care"

The care has been excellent. Very friendly people and very kind and understanding with my dad.

5.0
February 17, 2026

"Calm and professional carer"

The carer supports my husband with his daily needs in a calm and professional way. They look after him well and make sure he is comfortable and safe. The care is good and we feel confident in the support provided.

5.0
February 17, 2026

"No problems with any carers"

He is happy with the carers. No problems with any carers. All of them are fine. All are good.

5.0
February 17, 2026

"All carers are very good."

All carers are very good. We are satisfied with them. The service is also good. We are happy with the company as well.

5.0
February 17, 2026

"Extremely good"

My carer is extremely good at her work. I only instructed her once about the food I like and now she doesn't need to ask anything. She is fast, smart and very cheerful.

5.0
February 17, 2026

"All good"

The carers are all good workers. The new person asks questions to learn what to do.

5.0
February 17, 2026

"Fantastic, excellent"

Carers are excellent, fantastic. No issues with them. All are good.

5.0
February 17, 2026

"Kind and patient with me"

All the carers have been kind and patient with me. I am really happy with the care I receive. If they are running late they inform us too which is appreciated.

5.0
February 17, 2026

"Satisfied with the carers"

Very satisfied with the carers. I'm very happy with the care service being provided by NDH care.

5.0
February 17, 2026

"I am very happy and pleased"

I've been with NDH for a long time and they're like family now. I am very happy and pleased with my carer.

5.0
February 17, 2026

"I like all of my carers, highly recommend"

I liked all of my carers from the first day. The three companies before were not good but when I started with this company it was completely different. I have not had one single problem. They spend time on me, clean me and tidy. They put the bins out. They wash and moisturise me every morning and arrange my clothes on a daily basis. I highly recommend NDH and very satisfied with them.

5.0
February 17, 2026

"Lovely carers"

All carers are lovely. NDH is a brilliant company. Thanks to all NDH care team.

5.0
February 17, 2026

"Very pleased"

Very pleased with my carers. All very good, nice and kind. I have no complaints since I started with them and been with them a long time.

3.0
February 17, 2026

"They need to stop rushing"

Okay, they need to stop rushing to get the bus and take their time.

5.0
February 17, 2026

"Carers are amazing"

Every carer are amazing. They all comply to dignity and respect. They chat away with mom and mom enjoys their visits.

5.0
February 17, 2026

"Always on time"

They're always on time and very polite and caring. They talk to him and are very gentle. They always tidy after themselves. Very professional.

5.0
February 17, 2026

"Helpful friendly and supportive"

Very happy with the carer. She is more like family. She is very helpful friendly and supportive. She does everything for me. Very pleased and blessed to have her. Very very good carer.

5.0
February 17, 2026

"Helpful and very good carers"

The carers are very good and helpful. We are very happy with them and my father is too. We haven't had one issue. They are lovely and caring.

5.0
January 6, 2026

"Very good consistency in carers and in timing"

My carers are very. Always comes on time. Very good consistency in carers and in timing.
Always interact, coming with smiling face and good in communication. Highly recommend NDH Care Ltd.

Provider Response January 20, 2026

Dear Rashid,

Thank you very much for taking the time to share your positive feedback.

We are delighted to hear that you are happy with the consistency, punctuality, and communication of our carers. Your kind words about their professionalism, friendly approach, and reliability are truly appreciated and will be shared with the care team.

Your recommendation means a great deal to us and motivates our staff to continue delivering high-quality, person-centred care.

If you ever need any further support or have any suggestions, please do not hesitate to contact us.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"They are always very kind and respectful"

Whenever possible I like to attend to own personal care but on days when I feel weak or ill I am very grateful for the carers. They are always very kind and respectful and nothing is ever too much trouble for them.

Provider Response January 20, 2026

Dear Mr Anderson,

Thank you very much for sharing your kind feedback with us.

We are pleased to hear that our carers support you in a respectful and understanding manner, particularly on days when you are feeling unwell or require additional assistance. Promoting independence while being available when needed is very important to us, and we are glad this approach is working well for you.

Your appreciation will be shared with the care team, as it is always encouraging for them to know their support makes a positive difference.

Please do not hesitate to contact us if there is anything further we can assist you with.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Very happy with the care I am getting."

Very happy with the care I am getting. No problems.

Provider Response January 20, 2026

Dear Mr Smith,

Thank you for taking the time to share your feedback.

We are very pleased to hear that you are happy with the care you are receiving and that everything is going well. Your reassurance and satisfaction mean a great deal to us and to our care team.

If you ever need any additional support or have any questions, please feel free to contact us at any time.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"I feel safe and comfortable with them"

Carers are coming to see me they all are very pleasant, very nice. I love them all. All are lovely carers. I feel safe and comfortable with them like family. Anything I want they do, they always ask me, for need anything else. They are always on the time.

Provider Response January 20, 2026

Dear Dorothy,

Thank you for sharing such a heartfelt message with us.

It is wonderful to hear that you feel safe, comfortable, and well cared for by our carers. Knowing that they make you feel at ease, treat you with kindness, and support you in a way that feels like family is incredibly meaningful to us. We are also pleased to hear that they are punctual and always check in with you to ensure your needs are fully met.

Your lovely comments will be passed on to the care team, as feedback like yours truly recognises the dedication and compassion they show every day.

Please remember that we are always here if you need any further support.

Warm regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Behaviour is very good and consistent care"

Behaviour is very very good and consistent carer. She tends to buy food and body cleaners. Make sure I have collect tablets. I consider her as a friend and carer. She clean my flat. She do hoover and clean my bathroom. She is excellent carer. She always encourage to take have a shower. She is very good observant.

Provider Response January 20, 2026

Dear Joseph,

Thank you for taking the time to provide such detailed and thoughtful feedback.

We are delighted to hear about the positive impact your carer has on your daily life. It is especially reassuring to know that she supports you with practical tasks such as shopping, medication collection, and maintaining a clean and comfortable home, while also encouraging your personal care and wellbeing. Her attentiveness and ability to notice your needs reflect the high standards we aim to provide.

It is lovely to hear that you see her not only as a carer but also as someone you trust and value as a companion. Your comments will be shared with the team and recognised accordingly.

Thank you once again for your kind words. Please do let us know if there is ever anything further we can assist you with.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"I am very happy with the carers I have"

I am very happy with the carers I have. They live up to their names (carers). Nothing is too much trouble. They are all wonderful.

Provider Response January 20, 2026

Dear Sheila,

Thank you for sharing your lovely feedback with us.

We are truly pleased to hear how satisfied you are with the carers supporting you. Your comment about them genuinely living up to the role of “carers” is especially meaningful, as it reflects the compassion, commitment, and willingness they show in going the extra mile. Knowing that you feel well supported and valued reassures us that we are delivering care in the right way.

Your kind words will be shared with the care team and are greatly appreciated.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Absolutely fantastic service."

Absolutely fantastic service. Carers very nice helpful and friendly. Couldn't ask for more.

Provider Response January 20, 2026

Dear Sir/Madam,

Thank you for your wonderful feedback.

We are delighted to know that you are so pleased with the service and that our carers have been friendly, helpful, and supportive. Your comment, “couldn’t ask for more,” is incredibly encouraging and means a great deal to our whole team.

Thank you for taking the time to share your experience. Please be assured that we remain committed to maintaining this standard of care.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Happy with carers"

Happy with carers.

Provider Response January 20, 2026

Dear Nanduben,

Thank you for sharing your feedback.

We are pleased to hear that you are happy with the care provided by our carers. Your satisfaction is very important to us, and we will continue to ensure you receive the support and attention you deserve.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Always on time"

I really appreciate because they always on time. Thoughtful and kind towards to me. Always being polite and gentle with me. One of the best NDH carers. I never ever lost them. Good as gold.

Provider Response January 20, 2026

Dear June,

Thank you for your kind words.

We are thrilled to hear that our carers’ punctuality, thoughtfulness, and gentle approach make such a positive difference for you. It is wonderful to know that you feel well cared for and supported, and that their dedication is appreciated. Feedback like yours truly motivates our team to keep providing the highest standard of care.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Carers are very good"

My carers are very good. Whatever I need they do it. They always comes on time and very consistent. They are doing best and really happy with company.

Provider Response January 20, 2026

Dear Dennis,

Thank you for sharing your feedback.

We are delighted to hear that our carers consistently support you and attend to your needs in a timely and reliable manner. Knowing that you are happy with their care and with NDH Care as a whole is very encouraging for our team, and we will be sure to pass on your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"They are always polite and considerate"

The carers have been extremely good. They are always polite and considerate. They always carry out their duties in a professional manner. They can give advice and signpost different services in carrying out their duties with care and consideration.

Provider Response January 20, 2026

Dear Sylvia,

Thank you for your thoughtful feedback.

We are delighted to hear that our carers consistently demonstrate politeness, consideration, and professionalism in their work. It is also wonderful to know that you find their guidance and advice helpful when accessing other services. Your kind words will be shared with the team, as they are a great encouragement for them to continue providing high-quality care.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Mainly they could speak my language"

My all carers are very good. Mainly they could speak my language it's more comfortable and easy for me. I feel safe and comfortable with them. All carers behaviour and communication is very good. I really appreciate my all carers.

Provider Response January 20, 2026

Dear Mrs Chauhan,

Thank you for sharing your feedback with us.

We are delighted to hear that having carers who speak your language makes you feel safe and comfortable. It is wonderful to know that you appreciate their behaviour, communication, and overall support. Your kind words will be shared with the care team, as they are a great encouragement for them to continue providing compassionate and personalised care.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
January 6, 2026

"Every carer I have had, have been most caring"

Since having N.D.H carers I must say every carer I have had, have been most caring. I did find at the start of having a carer it was so difficult to have a stranger in your house but over time they become a friend. We are a very small family with my daughter working abroad a lot. So it is nice to know someone can come in the morning to check that I am O.K.

Provider Response January 20, 2026

Dear Sir/Madam,

Thank you for taking the time to share your experience with us.

We are delighted to hear that our carers have provided such caring and supportive assistance. It is understandable that welcoming someone new into your home can feel challenging at first, so we are pleased that over time they have become trusted companions. Knowing that our team helps provide reassurance and support, especially when family members are away, is exactly the kind of care we aim to deliver.

Your kind words will be shared with our carers, as feedback like yours truly motivates them to continue making a positive difference every day.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

4.0
January 6, 2026

"Making a difference to people's lives"

We are happy with our regular carers. They are aware of his needs & the little exercises he requires everyday. Thank you for all your hard work making a difference to people's lives everyday our relative included.

Provider Response January 20, 2026

Dear Mrs Basiyawo,

Thank you for your kind feedback.

We are delighted to hear that our carers are supporting your relative effectively and attending to their individual needs, including daily exercises. It is wonderful to know that their efforts are making a meaningful difference to your family’s life. Your appreciation will be shared with the team, as it encourages them to continue delivering compassionate and personalised care every day.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
December 9, 2025

"Very happy with my carers"

I'm very happy with my carers. They do everything for me, that I need. If something needs doing they do it for me, like in the living room. They are all very good. They help me with orders from shop with checking the dates. I feel very safe and comfortable with my carers. They always respect my choice and preference and give time to make decisions.

Provider Response January 20, 2026

Dear Sir/Madam,

Thank you for taking the time to share your feedback.

We are delighted to hear that our carers are providing the support you need and helping with tasks such as shopping and household management. It is wonderful to know that they respect your choices, give you time to make decisions, and make you feel safe and comfortable in your home. Your kind words will be shared with the team, as they are greatly encouraged by knowing their care makes a real difference.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
December 9, 2025

"Very satisfied"

To be very honest the carers are brilliant. They are very good in care, honesty and loyal. All are hard working. Very satisfied with the care and with NDH.

Provider Response January 20, 2026

Dear Sir/Madam,

Thank you for your kind feedback.

We are thrilled to hear that you are very satisfied with the care provided by our carers. It is wonderful to know that their hard work, honesty, and dedication are making a positive impact. Your appreciation will be shared with the team, as it inspires them to continue delivering high-quality and compassionate care every day.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
December 9, 2025

"Carers are always helpful"

I like the carers. All carers are good and nice. They all are always helpful.

Provider Response January 20, 2026

Dear Sir/Madam,

Thank you for sharing your feedback.

We are pleased to hear that you find our carers helpful and kind. It is wonderful to know that their support makes a positive difference in your day-to-day life. Your kind words will be shared with the team, as they encourage our carers to continue providing thoughtful and reliable care.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

5.0
October 21, 2025

"Very good and consistent carers"

No concerns, all my carers are very good and consistent. They look after me very good. They help shower and change me.

5.0
October 21, 2025

"I feel safe with my carers"

My carers are brilliant, no complaints. All are well manners and provide good communication. I feel safe with my carers.

5.0
October 21, 2025

"A very good care company"

My carers are remarkable, outstanding and very efficient in their job. I am very very happy with the care service being provided by very good carer company. No problems at all.

5.0
October 21, 2025

"Highly recommend NDH"

I am very pleased with my consistent carers. Always on time and outstanding in their tasks. Highly recommend NDH.

5.0
October 21, 2025

"Supportive and understanding"

Management staff and carers are supportive and understanding. They are helpful. I am happy with the care service.

5.0
October 21, 2025

"Reliable and focused on my wellbeing"

Overall the carers are consistent, reliable and focused on my well being. Always communicate with me respectfully and supportively. Communication is crucial in my care and the carers communicate very very good. They always make me feel comfortable. Due to my heavy body and breathing issues I do scream but they are always patient with me and provide safe manual handling.

5.0
October 21, 2025

"Care with compassion"

Care is provided with compassion, ensuring my dignity and comfort at all times. My carers always show patience and attentiveness in meeting daily needs as my body is always in pain.

5.0
October 21, 2025

"Very very happy, I appreciate them"

Very very happy with my carers. They're all caring, helpful and loyal. I can fully trust in them. They always encourage me to do some day to day activities. Really appreciate them.

5.0
October 21, 2025

"They look after me very well"

The carers are very good. They always encourage me to take a body wash or sometimes a shower. They remind me to take my medication and communicate very well with me. I have no concerns, I'm pleased with my carers, they look after me very well.

5.0
October 21, 2025

"I give 5 stars to my carers and NDH care."

I have been with them for 5 years. All carers are very professional. Very consistent kind and helpful. I feel safe with them, they're like my family now. I give 5 stars to my carers and NDH care.

5.0
October 9, 2025

"Carers are nice and kind"

My carers are very nice and kind. They look after me very well. I given them 10 out of 10. I am more than happy with my carers and management team as well. I have consistency in carers. I am receiving high quality of care. I am recommending NDH Care.

5.0
October 9, 2025

"Fully satisfied with care"

I am fully satisfied with the care provided by NDH Care to my mum. Hygiene and comfort are well maintained. Main thing is my mom is happy with the carers and always smiles with her carers.

5.0
October 9, 2025

"Very pleased with outstanding carers"

I am very pleased with outstanding carers. All carers are very helpful and cooperative. The done their tasks with efficiency and according to the standards of care. Always encourage me for take personal care. Give me breakfast according to my choice and preference, which is important. Give me medication with always double check date and time.

5.0
October 9, 2025

"Pleased to have professional carers"

On the behalf of my mother am writing feedback for carers. We are pleased to have professional carer for my mother. All carers are very good in communication and care. We can see changes in my mother since NDH care coming. We are very happy and really appreciate and highly recommended NDH Care Ltd.

5.0
October 9, 2025

"Excellent carers"

Excellent carers. Am happy for somebody come to see me and look after me very well. Am pleased with good people to come.

5.0
October 9, 2025

"Carers are very caring and helpful"

From very long time being with NDH care. All carers and management team are very co-operative and helpful. Everything being sorted very frequent and on time if I ask something. Carers always do all tasks very careful as all knows about my mobility. But all carers are very very caring and helpful. I would like to give them 5 stars.

5.0
August 26, 2025

"Really good carer"

Carer are really good, they encouraged me for independency. They are helping me a lot. Thank You.

5.0
July 15, 2025

"Respectful and kind carers"

My regular carers are very good. Encourage me for walking and help with my personal care. All are nice and kind. Have good behaviour and are respectful.

5.0
July 8, 2025

"Good, helpful and caring"

My carers are very good, helpful and caring. They are sometimes a bit late.

5.0
July 8, 2025

"I feel safe with them"

Overall, no problems with carers doing manual handling safely. I feel safe with them. Good behaviour and treat me respectfully.

5.0
June 25, 2025

"Look after me like family"

Carers are coming 4 times a day. They are professional carers. The communication goes well. I am asked whatever they do. Thank you all carers.

4.0
June 23, 2025

"Very good carers"

They are look after me well. Coming 4 times a day. Carers are professional, maintain hygiene and giving bunch of respect.

Provider Response June 24, 2025

Thank you so much for your kind feedback. We are delighted to hear that our carers are looking after you well and providing the support you need. It’s wonderful to know that you find them to be professional, maintain hygiene, and show you the respect you deserve.

Your satisfaction is incredibly important to us, and we are grateful for the trust you’ve placed in our team. If there’s anything else we can do to further support you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd

4.0
June 19, 2025

"Carers are professionals, very happy"

I would like to thanks all carers who are coming for my wife to help her (personal care). They are professional workers.

Provider Response June 24, 2025

Dear Mr. Ashraf,

Thank you for your kind words. We are so pleased to hear that you are happy with the care your wife is receiving and that our carers are meeting your expectations. We take great pride in ensuring that our team maintains a high level of professionalism and provides the best care possible.

Your feedback means a lot to us, and we’re grateful for the trust you’ve placed in our team. If there is anything else we can do to further support your wife or assist you in any way, please don’t hesitate to reach out.

Thank you once again for your positive feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

4.0
June 18, 2025

"Carers providing kind and helpful support"

Carers are supporting service users with personal care and food preparation. Most are respectful, patient, and ensure the individual's dignity is maintained. Their support helps people live more independently at home. I’ve observed that timely visits and consistent carers make a big difference in service users’ comfort and satisfaction.

Provider Response June 24, 2025

Thank you for your kind feedback. We are so pleased to hear that our carers are providing kind, helpful, and respectful support to the service users. It is wonderful to know that they are not only assisting with personal care and food preparation but also maintaining the dignity and independence of those they care for.

Your observation about the positive impact of timely visits and consistent carers is greatly appreciated. We fully agree that these factors are key in ensuring comfort and satisfaction for service users.

We are committed to maintaining high standards of care, and your feedback reassures us that we are on the right track. If there’s anything else we can do to support you or your loved ones, please don’t hesitate to reach out.

Thank you once again for your thoughtful comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Helpful and kind carers"

The carers are very helpful and kind. I am very happy with them.

Provider Response June 24, 2025

Thank you for your wonderful feedback. We are delighted to hear that you are very happy with the helpful and kind care provided by our team. It\'s always our priority to ensure that the care we deliver is both compassionate and of the highest standard.

Your satisfaction means a great deal to us, and we will continue to work hard to maintain the level of care you expect. If there’s anything else we can do to support you, please don’t hesitate to reach out.

Thank you once again for your positive feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Very good"

I find the carers very good.

Provider Response June 24, 2025

Thank you for your feedback. We are pleased to hear that you find our carers to be very good. Your satisfaction is important to us, and we strive to provide the best possible care at all times.

If there is anything else we can assist you with or any areas where we can improve, please don’t hesitate to let us know.

Thank you once again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Happy with the carers"

Carers are good and he is happy with them. They respect him and he feels safe.

Provider Response June 24, 2025

Thank you for your kind feedback. We are delighted to hear that you are happy with the care provided and that our carers are treating you with the respect you deserve. Ensuring that you feel safe and well-supported is our top priority, and we are pleased to know that we are meeting your expectations.

If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you once again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Very good carers"

My carers are very good.

Provider Response June 24, 2025

Thank you for your kind feedback. We are pleased to hear that you find your carers to be very good. Your satisfaction is important to us, and we are committed to providing the best care possible.

If there is anything else we can assist you with or any areas where we can improve, please don’t hesitate to let us know.

Thank you once again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

4.0
June 17, 2025

"Outstanding and quality care giving by carer"

The carers are exceptional. They support my mom with walking safely and patiently, always encouraging her gently. Their attention to her hygiene, proper use of PPE, and respectful communication is impressive. They are reliable, professional, and truly compassionate. We feel very fortunate to have such dedicated carers looking after her.

Provider Response June 24, 2025

Dear Jayne,

Thank you so much for your wonderful feedback. We are truly grateful to hear that you find our carers to be exceptional and that they are providing outstanding care to your mom. It’s fantastic to know that they are supporting her safely, patiently, and respectfully, ensuring her comfort and dignity at all times.

We take great pride in maintaining the highest standards of hygiene, PPE usage, and communication, so it’s heartening to know that these efforts are making a positive impact. Your comments about the carers’ reliability, professionalism, and compassion mean a lot to us, and we are glad to hear you feel fortunate to have such dedicated carers looking after your mom.

If there’s anything more we can do to support you or your mom, please don’t hesitate to reach out.

Thank you once again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Outstanding, caring, and professional carers"

The carers who come to look after my mom are truly outstanding. They treat her with such kindness, dignity, and respect, and it's clear that they genuinely care about her well-being. They maintain the highest standards of hygiene and always wear their PPE properly, which gives us great peace of mind. Communication with both my mom and the family is excellent—they always keep us informed and are happy to answer any questions. They are punctual, professional, and go above and beyond in their duties. We are incredibly grateful for the compassionate and dedicated support they provide every day. Their presence makes a huge difference in our lives.

Provider Response June 24, 2025

Dear Hamad,

Thank you so much for your kind and detailed feedback. We are truly touched by your words and are so pleased to hear that you find our carers to be outstanding, caring, and professional. It means a great deal to us that your mom is treated with the kindness, dignity, and respect she deserves, and that you feel confident in the high standards of hygiene and PPE usage our team maintains.

We are also glad to hear that the communication between the carers, your mom, and your family has been excellent. Keeping you informed and addressing any questions you may have is always a priority for us, and we are happy to know this has been beneficial.

Your recognition of the carers\' punctuality, professionalism, and willingness to go above and beyond is greatly appreciated. We strive to provide compassionate and dedicated support every day, and it’s heartwarming to know that their presence has made such a positive difference in your lives.

If there is anything else we can do to support you and your family, please don’t hesitate to let us know. Thank you once again for your wonderful feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Very satisfied with the service"

I am very satisfied with the service provided. I would recommend any patients to use them.

Provider Response June 24, 2025

Thank you so much for your kind feedback. We are thrilled to hear that you are very satisfied with the service we provide. Your recommendation means a great deal to us, and we’re grateful for your trust.

We strive to offer the best possible care to all our service users, and it’s heartwarming to know that we’ve met your expectations. If there is anything further we can do to support you or improve our service, please don’t hesitate to reach out.

Thank you again for your positive comments, and for considering us for your care needs.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"Kind, patient and caring"

All is well. Excellent service. Kind, patient and caring. Always listen to any concerns and addresses them.

Provider Response June 24, 2025

Thank you for your kind words and positive feedback. We are thrilled to hear that you are happy with the kind, patient, and caring service provided by our team. We pride ourselves on always listening to concerns and addressing them promptly, and we’re pleased to know that this approach is making a difference in your experience.

Your satisfaction is important to us, and we will continue to ensure we provide the best possible care. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thank you once again for your feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

4.0
June 17, 2025

"Happy with NDH care"

We are happy with NDH. My father tells them what is to be done. Only problem is sometimes when they are running late we are not informed and I have to call and ask.

Provider Response June 24, 2025

Thank you for your kind feedback. We are pleased to hear that you are happy with the care provided by NDH Care and that your father feels comfortable communicating his needs to our team.

We also appreciate you bringing to our attention the issue with late arrivals. We understand how important it is to be kept informed, and we apologize for any inconvenience caused when communication has not been timely. We are working on improving this aspect of our service and will ensure that our team keeps you updated in the future regarding any delays.

If there’s anything else we can do to improve your experience, please don\'t hesitate to reach out. Your feedback is valuable to us as we continue to improve our service.

Thank you again for sharing your thoughts.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 17, 2025

"They brighten up my mood"

My carers are very kind and caring. They help me everyday and brighten up my mood.

Provider Response June 24, 2025

Thank you so much for your lovely feedback. We are thrilled to hear that our carers are not only kind and caring but that they are also able to brighten up your mood every day. It’s always wonderful to know that the care we provide makes such a positive impact.

Your satisfaction and well-being are our top priorities, and we are grateful for the trust you’ve placed in us. If there is anything more we can do to support you, please don’t hesitate to reach out.

Thank you again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 11, 2025

"All good"

All good, no issues.

Provider Response June 24, 2025

Thank you for your feedback. We’re pleased to hear that everything is going well and that there are no issues. Your satisfaction is important to us, and we will continue to ensure that we maintain high standards of care.

If you have any further thoughts or concerns in the future, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 11, 2025

"Happy with the carers"

I'm happy with the carers. My only problem is if new carers come they should be informed that there are two large dogs so they don't care about the dogs when they come.

Provider Response June 24, 2025

Thank you for your valuable feedback. We are pleased to hear that you are happy with the carers. We strive to provide the best possible care and appreciate your trust in our team.

Regarding the concern with the dogs, we understand how important it is for the carers to be aware of the pets in the household. We will ensure that all new carers are informed about the dogs and any other specific needs or preferences before their visit. This will help ensure that they feel comfortable and can provide the best care without any concerns.

If there’s anything else we can do to further improve your experience, please don’t hesitate to let us know.

Thank you again for your feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 11, 2025

"Good carers"

They're good carers.

Provider Response June 24, 2025

Thank you for your feedback. We are pleased to hear that you find our carers to be good. Your satisfaction is important to us, and we are committed to maintaining the high standards of care that you expect.

If there is anything further we can do to assist you, please don’t hesitate to let us know.

Thank you again for your kind comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 11, 2025

"Dedicate and cheerful carers"

The carers that have come in to care for my husband have been dedicated, cheerful and generally helpful.

Provider Response June 24, 2025

Thank you for your wonderful feedback. We are so pleased to hear that the carers who have been supporting your husband have been dedicated, cheerful, and helpful. It’s always our goal to provide care that not only meets the needs of those we support but also brings comfort and positivity into their lives.

Your satisfaction means a lot to us, and we are grateful for the trust you’ve placed in our team. If there is anything else we can do to assist you or improve our services, please don’t hesitate to reach out.

Thank you once again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 3, 2025

"Helpful carers"

All the carers are very good and helpful.

Provider Response June 24, 2025

Thank you for your kind feedback. We are delighted to hear that you find all of our carers to be very good and helpful. Providing excellent care is our top priority, and we are pleased to know that we are meeting your expectations.

If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 3, 2025

"Very good carers"

I think the carers are very good and cannot fault the care for my husband.

Provider Response June 24, 2025

Thank you so much for your kind feedback. We are thrilled to hear that you are very happy with the care provided for your husband and that you find our carers to be excellent. It means a great deal to us that you feel confident in the care your husband is receiving.

Your satisfaction is our priority, and we will continue to provide the highest standard of care. If there’s anything more we can do to assist you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 3, 2025

"No problems with my carers"

The carers greet me politely and other residents. They prompt me to have a shower. Laundry is done without any problems. They're always on time for each call and my medication. I have a nice chat and they're always respectful. I have no problems with my carers and they always make sure no one oversees them using the key safe.

Provider Response June 24, 2025

Thank you for your thoughtful feedback. We are so pleased to hear that you are happy with the care you are receiving. It\'s great to know that our carers are greeting you politely, helping you with your personal care, and completing tasks such as laundry without any issues. We also appreciate you noting that they are punctual, respectful, and always ensure that everything is done properly, including the use of the key safe.

Your satisfaction is very important to us, and it’s wonderful to hear that you feel comfortable and supported by our team. If there’s anything else we can do to improve or assist you further, please don’t hesitate to let us know.

Thank you again for your positive feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
June 3, 2025

"I'm happy with the company"

All carers are good. I'm happy with the company.

Provider Response June 24, 2025

Thank you for your kind feedback. We are delighted to hear that you are happy with the company and that you find our carers to be good. Your satisfaction is our top priority, and we are committed to continuing to provide excellent care and support.

If there’s anything else we can do to further assist you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
May 22, 2025

"Excellent"

Our family cannot thank NDH Care Ltd enough for the compassionate and dignified care they provided to our late father, during his most vulnerable years. 

Dad suffered from late-stage Parkinson’s disease, leaving him bedbound for a long time before his passing. His condition, compounded by recurrent lung infections, pneumonia, and near-death experiences gradually dimmed his once-outgoing personality, reducing his speech to a slur but never extinguishing his spirit. 

Throughout this difficult journey, the NDH carers were nothing short of amazing. They treated Dad with kindness, patience, and genuine companionship, bringing warmth to his days. Despite the challenges of his condition, they engaged with him, sharing banter and uplifting moments that broke the monotony of his routine. He looked forward to their visits watching the clock, and that meant the world to us. 

As his full-time carer, my mum was physically unable to assist him with tasks like changing clothes, washing, or pad changes. The NDH team handled these sensitive duties with the utmost respect and humanity ensuring Dad never felt uncomfortable or embarrassed in their presence. 

We are forever grateful to so many of the carers, too many to name, but special thanks to those who showed such beautiful souls in their care. Your dedication brought comfort not just to Dad but to our entire family. 

From the bottom of our hearts, we thank you. May you be blessed all your days.

Provider Response June 24, 2025

Thank you so much for sharing such a heartfelt and beautiful testimonial. We are truly touched by your words and deeply honoured to have been part of your father\'s care during such a difficult time.

It means the world to us that our carers were able to provide compassionate and dignified care for your father, especially considering the challenges he faced. We are incredibly proud of our team, and it\'s heartwarming to hear that they brought warmth, kindness, and genuine companionship to his days. Our goal is always to make a positive difference in the lives of those we care for, and it’s reassuring to know that Dad felt comfort and joy in their presence.

We are also grateful for the kind words regarding our carers\' sensitivity and respect when handling delicate personal care tasks. Your praise for their professionalism and humanity is truly appreciated.

On behalf of the entire NDH Care Ltd team, I would like to express our deepest condolences for your loss. We are truly honoured to have been able to support your father and your family. We take great pride in knowing that our care brought some comfort and peace during his final years.

If there is anything we can do in the future, please don’t hesitate to reach out. Once again, thank you for entrusting us with your father\'s care, and for your heartfelt gratitude. Your words will remain with us, and we wish you and your family continued strength and peace.

May you all be blessed as well.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

5.0
May 20, 2025

"Not too bad"

Not too bad. They come three days a week. She is okay but gradually gone down but not too bad. It's only 30 minutes each day for the three days. She is reliable and does what she can.

Provider Response June 24, 2025

Thank you for taking the time to share your feedback. We appreciate hearing that you find our carer to be reliable and that they are doing what they can to support your loved one. We understand that the care needs can change over time, and we are committed to ensuring that your loved one receives the best support possible during this time.

We also acknowledge your point about the 30-minute visits, and if you feel that additional support is needed, please don\'t hesitate to let us know. We are here to help and can adjust care plans to better meet the needs of your loved one.

Your satisfaction is important to us, and we will continue to work hard to provide the support and care your family needs.

Thank you again for your feedback, and please feel free to reach out if you have any further concerns or requests.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568

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