December 16, 2025
"Maternity care was good"
The care was good there but I had my other kids elsewhere and wanted to go there instead.
The care was good there but I had my other kids elsewhere and wanted to go there instead.
They cancelled my referral because my bloods weren't up to date. You wait so long that obviously the bloods will be out of date and then you have to start the whole referral process again.
My baby was delivered there recently and it was really good. I stayed in for a day with baby and the care was really good.
I went to A&E as my blood pressure fell. They were wondering why I was at the hospital and that the GP should see me. They were so nice about it.
Waiting times shown on the screens for accident & emergency are misleading. They are only showing the triage times are not actual wait times for treatment. We waited nearly 2 hours for a blood test only to be told to come back to see a surgeon when patient’s names are called out there was no use of tannoy system so people could not hear what we shouted and normally took more than one person to do this. Come on this is the hospital to replace Sandwell Hospital and City Hospital. Very poor poor.
Admitted with severe pain and I was told I was meant to be going to rheumatology who dismissed the referral because it was fibromyalgia and they didn't take that condition seriously enough.
Been here since last Friday. Communication could be better between the departments. There has been a lot of contradictions. What one says should happen another says differently. It's frustrating.
We waited at the GP department there for 2 hours, they told us we had gone to the wrong place. We ended up at A&E.
Good at A&E for him. Good with him. They changed the date to the same day to do surgery. Excellent care was given to us.
Referred from the pregnancy unit and been using them for the last two weeks. Trying to get hold of someone can be annoying.
The waiting times have been a bit long. I walked in at 8:30am and wasn't scanned until 11:30am. The nurses were attentive and kept checking on me.
I was at x-ray for radioactive dye put into my bloodstream to have a brain scan. We had a 3 hour wait. It wasn't well signposted to the carpark. Not enough disabled parking. Volunteers are good and the restaurant too. Good value for money.
Mom is in here as her left leg isn't working. Think it's something to do with her spinal cord. She is being treated very well.
Came into maternity at 3am, they checked my wife and said she wasn't ready to give birth and they only gave 1 paracetamol and was sent home. Arrived at 5am home and then wife was in a lot of pain so came back. She slept in the waiting room and so they said to go home. We arrived home at 8:30am and at 9:30am my wife had the baby at home.
Spent all night in A&E and then moved to a ward. They cared for him well though. Spent a long time in A&E, like there wasn't a bed on a ward or something.
Very confusing finding your way around the different wards. Mom was on A7 trauma ward then moved to B8. Can't fault the care on A7 or the staff. There was a lack of communication about my Mom's care and ongoing issues. She also waited for 40 minutes to go to the toilet as they couldn't get her a bedpan.
They spent millions of pounds and it's rubbish. You can't even park and finding your way around is impossible.
Nurse was rude to the patient. Then rude to me too.
I was referred here for an endoscopy and they were quick to see me and good with follow up.
Fine, the care she had was good. It's a trek to get around especially with having to go up to 5th floor to then go back down. They have volunteers signposting and showing you the way.
The hospital gave me an appointment for my operation with very little notice. I had prior engagements and so could not attend and had to cancel. Which meant I had to go to the back of the appointment line.
My sister had trauma surgery. They were good and took care of her.
I was recently at A&E. The waiting time was actually short. I was surprised as usually A&E wait times are long and can take hours.
I was in the A&E waiting room for hours and then only seen for five minutes.
This is a good hospital. It is a nice new building.
The palliative nurses were so kind and supportive. They provided a lot of support.
I had a really good experience with cancer services. They nursed me through very quickly. I was grieving for my husband and I had support from the consultant. Within 2 weeks of being diagnosed I was having an operation.
Maternity ward has been okay. There needs to be clearer information and communication on things like induction and there should be consistency. Also the wards are confusing you don't always know where to go. Maternity is the purple path and then it's yellow for labour wards. I am told to go to one place and then end up at another. No signage for triage and then told to go to floor three and got to the wrong place. The labour part was otherwise very caring and midwives are so supportive which goes a long way.
Sometimes some nurses on the stroke ward do not allow us to stay with him during the night time and because there is a language barrier the nurses don't cooperate with my father in law. The service is okay and they're helpful. The nurses are doing their best but we want someone to stay with him.
A long wait at A&E but they took good care of me. Very good.
I've had four appointments cancelled under cardiology, they change the date and then cancel it. Not sure when we will be seen. There are no reasons given for the cancellations.
The lifts are terrible. They broke down. No one cares at all, no one helps. It's terrible there.
Good, been here since Saturday. Can't complain, everyone is nice and the care is okay.
My son was in here after breaking his leg and had to have surgery. He was here for 5 days. The care is good, I can't fault it. When he went to theatre they asked him to swivel and move beds but I had to tell them he couldn't because he had a broken leg. It can be hard to navigate. Even people working the around the hospital get lost.
Challenging. Signage and floor layouts are confusing. Audio in lifts isn't available so I didn't know what floor I was on as I have a visual impairment. The volunteers are a positive though, they go above and beyond. They have good training. A staff member told me where the department I wanted was. Why do I need to go to floor 5 for reception.
I was still trying to find my way around. I was sent for a special scan from the hospitals I use elsewhere as they don't scan anywhere else. Communication is very good. The size of the hospital intimidates me but the people have been great.
They work long hours and take risks. They need more money. They helped my family with medication. Appointments are always on time.
Horrible. There is no reception there to call you a taxi. I had an MRI 8 weeks ago and I'm still waiting for the results.
I go to A&E when I'm in too much pain and everyone that greets you there is helpful. They send letters to my GP after my visit to get a physio too.
It's a good hospital. I stayed on the maternity ward for 2 days and they were very caring.
I was readmitted after discharge as I wasn't well and the police weren't happy with how I looked and how I had been treated. They gave me Oramorph and the nurse seemed annoyed that I had asked her to put patches on my back for pain too. I then waited for hours and hours to be seen by the homeless team. They gave me a food hamper, booked me a taxi and sorted me some accommodation within the hour. They lost my triage paperwork too. No help from the staff there.
Not well organised and need lots of views to injuries. I don't want 10 people looking at me in excruciating pain and their just bothered about seeing it. My discharge was delayed and it had the wrong name on it. I had to return to get pain medication too. No follow up either.
The hospital A&E was very clean. I waited for over 2 hours before seeing a doctor. The staff were very nice and helpful as I was in a lot of pain.
The appointment was very good and very nice. The letter is very clear from them. I received a reminder by text. the medical staff are excellent. Getting to the place I need to is a bit bewildering The way you have to get to one floor before you go to another. The garden is lovely. It's annoying how you have to get different lifts to certain places. All the corridors look alike and signage could be a lot clearer. The sign for the reception is behind double doors. The care is brilliant though. You cannot fault the care.
Everyone has helped me. The pre arranged appointment has been good. They keep to their appointment too and the staff are very very nice. They did a scan and checked baby for me today.
I was assessed at AMU straight away and put in a cubicle. They decided I needed a bed and kept me there for one night until a bed on C3 became available. I was treated really well there.
C3 did what they could. Really good. It's been brilliant. I have been in 4 times over the last few months for reoccurring infections due to COPD. They do all they can but can't stop the infections coming back. the follow up and aftercare is also very good.
Antenatal was quite good. It was confusing at first having to use the lift to the fifth floor and find the lift to get to the department. It's got easier over time though. The staff are very good here.
All was good at maternity, staff were very good. I ended up staying a day. Everything has been good.
Reception are polite and helpful. Very clean. My sister was in here for 2 weeks and was very happy here. The nurses are interested and helpful.
Terrible. I'm not getting medication and having to fight for epilepsy tablets as they haven't got any. Not been given any pain relief and they don't have any on IV. It's difficult to get around. I was an inpatient for a week and three days I had no food and by the time I was allowed to eat the places were closed. The nurses are nice. The management needs to be accountable. The food is horrible, the car parking is dark when paying.
Waited 17 hours at A&E for a bed. We came in for constant vomiting. They moved them into a bay and then a ward. There was no communication and didn't know what to expect. Didn't understand what they were saying. Different people get treated differently. It's a two tiered system.
My uncle was at AMU for a day and then moved him to C7. They were perfect. Nice staff and kept him informed about what was going on. Only issue we have is we have to keep telling them his conditions. I wish they would just write it down.
We noticed a difference when on ward C7. They helped him as much as they could. He has to have his foot amputated and I can't fault the staff. They have been as helpful as they can.
X-ray department did an X-ray and asked if I wanted a cast or a hand stabiliser after breaking my hand. But lady scanning was fast and she was finished quickly.
Was in A&E for 30 minutes and was seen, done and home within that time. They left a good impression on me.
If I could give lower than 1 star I would. 10 hours and still waiting to be seen?! The worst A&E experience I’ve ever had in my life, nobody seems to communicate with each other or actually know what’s going on, the room I went to take my blood test in had blood over the floor and the bed messed up, sick in the toilet sinks and the first set of receptionists were so rude. Honestly if you can avoid this place at all costs you’ll probably just get sicker with the fact you have to wait half a day to be seen.
Dad ended up in A&E at 6pm in the evening and didn't get home until 5am. They didn't treat him the greatest, they took so long. The attention wasn't there for his needs to be met, they even knew about his thyroid and diabetes and that the GP had said they were at high levels.
Didn't do anything about the fact my vision has gone, just dealt with the nosebleeds. Discharged me and then as we were leaving they had to call me as my eyesight started to go again, so I ended up having to wait all over again. If they had took all my symptoms into consideration in the first place, that would have saved me the second wait.
Bad experience again, nurse and Dr at hospital bully mum and not helpful, bad rude doctors and nurses at the hospital. I have said the hospital are not helpful, they are not listening to us and not caring for mum. They hide things from us and do not tell us anything. And the Dr at the hospital are not listening to us, bad, rude nurses, Drs and manager in charge unit hospital. They are not providing good care to mum at the hospital, that's why we discharged her due to the bad experience. The doctors and nurses are bullies and troublemaker. I want them staff removed and for them to apologise to my mum. Do not let these people do this anymore.
They ignored the fact I cannot be sat upright or standing for more than 5-10 mins without excruciating pain and said
“We are busy it’s sitting in the waiting room for hours or nothing…" I explained I can only lay down but really need to be seen as it’s painful but they just said no we don’t have the bed we are busy. I explained I am registered as disabled they can check they didn’t care and refused to make any arrangements at all
I had a hysterectomy via keyhole surgery. The service was excellent and top tier. I was so impressed with the care and support received throughout my stay. The staff was committed to give attention and love to me. I had my own room with ensuite to recuperate. This was BETTER than private care.
I went to the hospital at 3:30pm with high blood pressure, heartbeat and dizziness. I was assessed at 9pm. They arranged bloods to be taken. At 4am they told me only one doctor was on duty but was on a break. In the end I left the hospital as I had three children at home under 10. They said they would send the results to the GP.
You wait a long time in A&E and triage takes 5 hours. They need to listen to patients more carefully.
All staff most helpful in all parts of the hospital
I had a 5 month wait for a Coronary angiogram and echo. It was a long wait and worry.
It was really really good at the children's A&E department. No long waits, we were in and out within an hour. I was really impressed with the cleanliness of the hospital. He had his head glued.
We took my son to the paediatrics A&E last week as he had an accident at college. It was just a sprain no fracture. He had an x-ray and everything and was in and out within 2 hours. They were brilliant.
I was taken to A&E and they looked after me well.
They changed my tablets and it was good. I was on C3 for 2 days with COPD and then they discharged me. I think they discharged me too soon.
I was seen quickly by the A&E nurse and given a wristband. I was sent around the corner and it was like the whole of Birmingham was in there at 11:30am. Lots of mental health patients. The lady calling out names didn't speak English as a first language so people kept asking who had been called. I went to the toilet and thought I heard the name being called so I asked the nurse and she said just wait and they will call again. We needed up leaving at 5:30pm without being seen for a head injury. It's not place for patients with mental health either A&E.
Long long waits in maternity for appointments. Sometimes triage takes a long time.
I came into the hospital with extreme pain in my stomach something I had never felt before and was then asked if I was on my period by the same man TWICE. They did nothing to find the cause and only gave me painkillers. One of the worst hospitals I've been to.
Good today. I had a GTT test and been here a couple of hours. It's been well organised and the staff are very good.
I had an operation to remove the lymph node in the pelvic area. They were good at explaining the procedure and letting the family know what was going on. I just hope it's been successful.
I drove around the block three times as you can't see a sign for the car park. It was confusing. When I came out of the lift there was no sign to say where the Winter garden was either. It needs better signage.
It was okay, both communication and waiting times there. They explained well and discharged after being here for three hours.
A&E felt nobody knew what they're doing. My partner not being treated right it was not good at all.
He was on ward A9 in May. The staff were amazing and they let me stay in with him too which again was amazing. The respect given was also amazing. They need to think where they're putting people maybe, as people with severe mental health difficulties can be next to you.
I had great difficulty finding my way and the volunteers didn't know either. When you get to the blood tests you need a key card to get out and no one was round to let me out. The winter garden is great for patients to be able to chill out.
We came in at midnight with bad breathing and they took her into A&E. They took good care of us and gave her a bed straight away.
I came into A&E on Saturday as I had numbness down my hand I got admitted at SAU. They did observations and the staff were really good.
GP sent me for possible fracture and needed scan waited 4 hours and was only seen at triage, waited and waited. Asked to be discharged, staff didn’t care showed no empathy no apology only to tell me I would have been told to see GP or walk in anyway. Even though I didn’t want to go to A&E and only went there cause my GP wanted me to have a scan, so clearly staff knew nothing about me.
I had my bloods taken here and screening tests. Everything was good. Communication and support was excellent and all my results were sent to my GP within 3 working days.
Had an MRI and the staff were very kind and helpful.
I am waiting for an ENT appointment.
A&E is horrendous, I waited 7 hours for blood test results and I had a banging headache. They did an ECG straight away. I was there at 3am and by 10am they said if you still have a bad headache go to the GP. Pretty useless really. They need better communication.
Excellent care provided at the new hospital. It was quick and the waiting area had good facilities.
We went to A&E after my daughter who had ADHD and autism swallowed a blade. A&E was overcrowded and I explained my daughters situation. They let us in and she was x-rayed within 45 minutes. They didn't send us back to the A&E waiting area. They let us stay in a more quiet space which helped her a lot to sleep. She was very calm. We had to then wait 6 and a half hours to see a doctor. They then finally told us to return the next day. They assessed her again and they told us to go back home. She finally passed the blade with minimal injury and harm. If they had seen her earlier they could have probably removed it with an endoscopy.
Excellent care provided at A&E. I was in and out within 2 hours.
The staff & medical care was good however the design of it was a headache. Also not suitable for disabled as my Mother is. No disabled wheelchairs, no suitable chair in discharge lounge. Also no 24hr discharge dept, it closes at 7pm. Transport home arrangements dismal & unreliable. Also the single ensuite room seem fine till you are stuck in one for 3/4 days with no radio, or tv access. Really not suitable for everyone; especially elderly as the company on an open ward preferable. I think not a lot of thought has gone into the detail. Lacking equipment for elderly with limited mobility, they didn't even have a Gutter Zimmer Frame for my Mother to use for an assessment. Take everything with you if you end up there. The medical care & all staff very good, let down by the building & lack of common sense i.e. equipment & discharge transport.
Visited the infusion suite. Staff very professional.
The urgent care is definitely not urgent. The wait is too long for very sick people. Staff are rude and incompetent.
Not enough medically trained personnel. No urgency to treat very poorly people. No care, no expertise, no confidence. The buildings are inaccessible. Urgent care is outside on the roof, nay as well have been outside in the street. No access to water/drinks/food. Toilets filthy.
I waited for 9 hours at A&E because they missed my details during a shift change. Very poor service delivery.
I was an inpatient for a week and I received amazing support, care and treatment.
Very busy but the staff are very helpful and polite. I was seen at A&E within 3 hours.
A very clean and well managed A&E. I was seen within an hour and provided very good support and treatment.
Quick and effective treatment provided by A&E staff.
I was an inpatient for a week after the surgery and the care and treatment provided was excellent.
Very patient friendly waiting area and very helpful staff.
My wife was provided very quick treatment when she went to A&E with a fractured knee.
I recently had an endoscopy and the staff were helpful. It was straight forward.
I waited for 3 hours at A&E but in between I was seen twice by a nurse and provided with tea and food.
Went A&E with compliments from infected perianal abscess. Was seen straight away and sent to SDECU all in was treated, bloods taken obs, medication and home after 4/5 hours. Treated well. The new hospital is lovely and I'm sure more signage and digital mapping will be introduced to make it easier to navigate. I wish they would open the roof gardens. Seems pointless otherwise.
The staff were very caring when having a colonoscopy.
You're in and out. Some of the nurses and staff were good. Some were spot on. But different staff have different ways of doing things. I was in for a week. They said if I didn't stay in I would lose my hand. They even had my medication ready when I was discharged.
Been going here for 4 months now. It's okay.
My pregnant wife had a bad experience here. They made her wait for 17 hours and at the end of the day she miscarried. It was a bad experience.
It was good following up with allergies and heartbeat for my son. Waiting for different medication.
This place is ludicrous. Navigating this place is a joke. Ward placings are pathetic. Car park signage is next to none. A&E looks terrible full with patients moaning and groaning and being called by megaphone like a sheep dip. No personal touches here. Horrid place, seems very understaffed. Should have abandoned the project when carillon went bust and used the funds to refurbish the two hospitals some fat cat executive closed. Designed by a Brum central library buff. I won't be going there again. One experience is enough. A JOKE.
Hard to navigate and confusing to find my way around. It gets me stressed when looking for relatives.
Alright, so busy I waited for 14 hours.
A&E is very clean and the waiting area and facilities are very good. We did however have to wait for 4 hours there.
Very pleased with the care, treatment and support when my wife had surgery.
What do you do if you don't like lifts. It's all lifts.
Long waits but the waiting area is very comfortable and the toilets are clean.
I was seen within 2 hours. The waiting area was comfortable and the staff very helpful.
Long A&E waits and limited support. The doctor saw me after waiting 6 hours and just gave me paracetamol.
My surgery was cancelled twice because of lack of communication between the GP and hospital consultant.
I was seen quickly given the situation. They were alright.
I was there for hours and after the long wait they misdiagnosed me.
I took my daughter to A&E with a cut on her forehead and she was seen straight away. Excellent.
A&E was good when I went in 3 weeks ago by ambulance. I didn't wait long and the care was good. They did a referral which I received letters for but haven't had the appointment yet.
The care and treatment was better on the ward. The food was good and the nurses were helpful.
I waited for 4 hours in pain at A&E before being checked by a doctor. The staff need more training as many were walking around cluelessly looking for things.
I had to go to A&E and it was a long wait. They are trying with the care but they are understaffed and so busy.
The appointment was good but communication can be poor between hospitals.
Very friendly staff and quick support provided to my wife.
I was blue lighted to A&E as the paramedics thought I may have a clot when I was having breathing difficulties. It didn't take that long waiting, just a couple of hours but others said they had waited a long time as there were no beds. I thought if its something terrible I wouldn't survive. You would think with it being a new hospital you would expect enough beds. I was treated quickly and had a chest x-ray, ECG and it was all done very quickly.
They're short staffed and overworked. I waited over 4 hours to be seen by a doctor.
I went there for a heart scan. The hospital is clean and the staff are very helpful.
A very slow moving process. I waited for 3 hours and nobody had any idea what they were doing.
I went to A&E with a fractured hand and was seen within an hour. Excellent care and treatment.
I waited for 4 hours but the staff were quite helpful. It was very busy. They need more staff.
The facilities and staff are nice but it was an 8 hour wait to be seen. 2 stars for the system and long waits but five stars for the staff so 4 stars overall.
I went to A&E and they saw me straight away and checked me over. They saw how bad I was and they helped me very quickly.
I was there as an inpatient for a week recently and the facilities were excellent but they need more staff.
I took my 2 year old to the A&E the week it opened and waited for 10 hours. The staff were good but the system is a shambles and they didn't even have a baby changing area.
Partner was in for a suspected blood clot and meniscus tear after being referred by both GP and Sandwell UTC. Were in there for over 14 hrs, the nurses and reception staff were extremely rude and unprofessional. One of the nurses actually barged into my partners leg (the one they knew was injured already) while she was sat on the floor where they’d left her. This was coincidentally about 30 seconds after we had complained about the treatment of the nurses. She then had the audacity to huff at us as if it were our fault without an apology. When we tried to tell another member of staff about this, we were told that because we couldn’t name the nurse who did this by name that they couldn’t do anything and we shouldn’t wait where we’re in the way. Even though we were waiting where she’d previously told us to wait.
Aside from this, all the nurses and staff were very rude, disrespectful and quite entitled and arrogant during the whole ordeal. It’s disgusting that these people are paid through peoples taxes yet they treat and speak taxpayers like they’re subhuman. Travesty of a hospital, every A&E nurse and receptionist working on 21/02/25-22/02/25 should be ashamed of themselves.
My son was admitted with pneumonia and sepsis the staff are rude and not interested. One nurse came in to give medication and didn’t even know what he was being treated for and had music playing through her phone in her pocket! Another nurse clearly had no clue about infection room control walking in and out seeing sick patients with fleece on and headphone in one ear. As a nurse myself I’m absolutely appalled by the care and delivery in this hospital. You don’t get medication on time it’s 2 hours after it’s due, left crying In pain and they just sit there!
My son is also asthmatic and has been asking for his nebuliser since 11pm last night.
Another incident my son was almost a victim of a drug error she was about to him a second dose of a drug he had been given 10 minutes prior as the previous nurse hadn’t signed off the dose.
I will be making a complaint about the whole experience.
It’s clearly not able to keep up with the huge demands with very little staff.
I had a PTSD episode and I was on majors and taken great care of. Outside room 6 - please tell her she's amazing
Being a British citizen I can see a dramatic decline in the delivery of care, no sympathy or empathy more often cold.presentations from the majority of staff who are foreigners. The system & waiting time is totally unacceptable. How is it that the Gov can send billions to Ukraine but not support it's own country that now overwhelmed with foreigners overall we are all human being and our health care is not longer being prioritised. The Metro Hospital presents its self like a.large extended GP.surgery you only recieve care if you're on the verge of dying. There appears to be restrictions in A&E in conducting health tests - trays, scans etc to outrule serious concerns & places the ill patient on a longer waiting time which potentially make them more vulnerable and possibly die. What is the UK.now.doing carnt they respect.mankind, I am sooo disappointed to see the significant health care declined, it is atocious!!!! This type of care delivery need to be investigated pubically & & employed staff to present themselves with the care ethos. The standard is way below what it use to be even 10yrs ago. Staff need more mandatory training to support the wide diversity of patients, to be polite & respctful. Maybe these issue ned to be addressed by the public jews or tv as it is no longer acceptable.
What doesn't make sense given that the commu ity/ country has expanded with more.people, why has Sandwell Hospital been merged with the Metro but has less beds fir admissions? What is the real agenda.
Directly outside the main entrance I was 'greeted' by two patients in dressing gowns smoking next to a sign stating that this was a no smoking hospital and they would be fined £50. As went I out of the Main Entrance I went to get a cup of coffee so I decide to go into Costa (Crumbles). Tables were outside and there was a large welcoming floor banner. When I tried to open the door it was locked, but there was no sign on the door stating it was going to be closed. Then a few yards from Costa there were 6 patients smoking. When I asked them to stop they told me I wasn't the law and to 'eff' off. There was no security to be seen. I emailed the Head of Security on 14th January and now it is the 5th February and I'm still waiting for a reply.
I waited for 10 hours in A&E at the new hospital. After I went again following a GP appointment who told me to go back to the hospital where I waited another 9 hours and saw the same doctor as before. I got a satisfactory service once seen. They did an ECG but there was lack of communication and a demeaning and disrespectful attitude by them.
Poor care, lack of communication, long waiting times, litter all over waiting room. Rude staff
The layout is extremely confusing and very poorly thought out. Certainly not great for elderly or disabled and even the staff and volunteers don't know their way around. A&E there should be a limit to how many people accompany patients as it's very crowded. IPC If you're going to wear a mask wear it properly-most staff walking around with them under the chin. Ban nursing staff from false long nails - basic standards not met
None of the doctors or nurses have any compassion or empathy nothings recording nobody knows nothing nobody helps they ask you what you want them to do they need extra training as they have no idea about treatments they have no manners it's disgusting down there you don't feel safe
It's £5.90 for 24 hours parking here or only £20 for the week, so its cheaper than the QE. Why so different. Its new but there are a lot of things not working here, the lifts aren't working and there are lots of issues. The staff are not organised and don't know what their doing. The rooms are nice but there aren't enough staff, they work hard but they are all under pressure, it's a hard job.
They were good when I was here in December. They explained everything to me and it didn't take long.
I was seen around 5 times before I actually saw the doctor
But that took a whole 11 hours and a bit from 7pm till 7am ish
But then didn't give me anything for my pain, I'd have happily paid but nah he just suggest he only had paracetamol so I just took the ones they gave me which was 2 tablets they asked if I can stay and do a brain scan also but no I would not be willing to wait another 11 hours
I went in at 6pm on Tuesday and got out at 9:30 am Wednesday morning. It's a disaster, I was left for a while. The system is bad man. They are so badly run, it's terrible.
I wasn't happy with the staff. They weren't helpful. They were rude so I moved to a different maternity hospital.
My husband went there a few days ago and it was jam packed. He waited 6 hours to see a nurse. No planning at all. They need more staff.
A&E was flooded with people. There wasn't enough staff. I had a 7 hour wait.
Very poor care and treatment provided. Nobody knows what is going on.
We went to the children's A&E and then admitted. They were fantastic.
My mom has been shifted to the MMH from City and it's just horrible service delivery. There is no planning and they are short of staff.