Healthwatch Birmingham and Solihull
Social care

Meadow Rose Nursing Home

Social care
Leave Feedback
← Back to All Services
3.3
★★★☆☆3.3
Based on 3 reviews

Reviews (3)

★☆☆☆☆1.0
September 8, 2023

"I feel Dad is being neglected"

Things going missing. Things broken in dad’s room. Slippers being stolen. I feel like dad’s not being well cared for. Locking for new home. Dad is being neglected.

Provider Response April 10, 2024

Thank you for your response. It’s commendable that you’re open to understanding the issues and making improvements. We value your feedback and would be more than willing to discuss this further. Please feel free to reach out to us directly, and we’ll work together to address any concerns.

★★★★★5.0
March 4, 2020

"Treated well, lovely, nice"

I would rather be at home but have no choice but to be in the home. The nursing home is lovely and we have a small community which is nice. staff treat me well - no complaints.

Leave a provider response →
★★★★☆4.0
November 10, 2018

"happy with all care"

only concern I have is staffing levels at weekends it more noticeable there seems to be a shortage of carers I have been in the dinning room with 10/15 residents and no careers around to monitor them

Provider Response December 4, 2018

Thank you for the feedback. I am glad to hear that you are pleased overall with the level of care that we provide. We take your feedback regarding staffing in the lounge seriously. We will review our staffing arrangements during weekends to ensure presence of staff in the lounge.