I contacted them about my pregnancy and was told to do a self referral. I received a scan appointment by email for the following week. The online form was simple and easy to follow. It was all fine, never had problems getting appointments.
Marston Green Surgery provides a good service. I have no problems getting urgent appointments when needed. They have recently referred me and I had an appointment come through quickly. They are good with the children too I never have issues getting the children appointments when needed.
Accessing appointments here has become an issue recently. General appointments are not easy to get. Despite this, the doctors are adequate and I've not had any issues with them. The reception team are also very friendly but they can't always help when there just aren't any appointments.
I managed to get appointments on two separate occasions over the Christmas period for my daughter. Both appointments were over the telephone which was fine for us and medication was sent direct to the pharmacy.