Pharmacy

Knights Lordswood Pharmacy

Pharmacy
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3.5
3.5
Based on 35 reviews

Reviews (35)

5.0
September 8, 2025

"Very good pharmacy"

Go to the GP and hand the prescription into them and they either send it to this one or one closer to home. This pharmacy is very good.

2.0
June 3, 2025

"Rude and unhelpful"

Very rude and unhelpful staff. Very slow service delivery as you have to wait for ages to get your medication.

5.0
April 29, 2025

"Very professional"

A member of staff was very professional in the way she helped me. All business should have a staff member like this in their company. She was brilliant in every manner, superb, thanks.

2.0
April 15, 2025

"Very poor customer service"

Helpful but not very friendly and lack customer service skills. The way they interact with people is very poor.

5.0
February 25, 2025

"Very good"

They're really good and you never have to wait too long for your prescription, so that is very good.

5.0
January 27, 2025

"Always had stock"

They were better than the GP surgery. They were fast to get medication and always in stock so that's good.

1.0
January 14, 2025

"Horrendously busy, horrendously bad"

Horrendously busy, horrendously bad. They never have the medication and say they will order it and it never turns up.

5.0
August 13, 2024

"Very good"

The pharmacy is very good. They send it through electronically and then it takes a couple of days to pick up the medication.

5.0
August 5, 2024

"Great levels of stock."

Great staff and great levels of stock. There are no long waits and the staff are knowledgeable.

5.0
August 1, 2024

"Very good."

I've never had any problems with medication. The staff are friendly and helpful. Very good.

1.0
June 18, 2024

"Never had my medication"

They never used to have medication in stock, they would give me a ticket and tell me to come back for the rest. I work shifts and they would always be closed when I needed to go back to get them.

5.0
June 18, 2024

"Very good."

They're good. Medication gets sent to straight to them and if they don't have something they will get it in for the next day. Very good.

3.0
June 17, 2024

"Always busy and take a long time."

It's always very busy and I have to wait for a long time or come back the next day to get my medication. Staff take a long time to process the prescriptions.

3.0
June 4, 2024

"Medication is never available."

They always tell you to go back to the GP and my medication isn't available. I have a lot of issues there.

3.0
May 8, 2024

"Long waits for prescriptions"

Very busy. They need more staff in there. There is always a long wait for my prescriptions.

2.0
May 7, 2024

"Busy and low stock."

Very busy. They are always short of medicine and need to reorder most of the time.

5.0
May 7, 2024

"Good advice"

They prescribed nasal sprays for me. They are good at giving information about medication and advice.

3.0
April 30, 2024

"Always very busy here."

It's always very busy. I have to wait for at least 1 hour or come the next day to collect my medication.

5.0
April 8, 2024

"Very quick dispensing medication"

They process my repeat prescriptions and are very quick in dispensing the medicine.

2.0
October 6, 2022

"Very frustrating"

Went to pick up a prescription that that I was ready and it wasn’t ready, so had to go back another time. Very frustrating.

4.0
August 23, 2022

"Able to get prescriptions"

They're fine. I'm able to get prescriptions. Although, I needed a sharps box but needed to obtain a prescription off a doctors for this, I don't understand why.

3.0
April 14, 2021

"Patchy"

Patchy. Service is often slow, occasionally they can't find my package which has been made up. Not very high on customer service.

4.0
April 14, 2021

"Knowledgeable"

good, Safe with restrictions for entry. Knowledgeable. willing to explain things.

1.0
February 28, 2019

"This Pharmacy is not good"

The pharmacy attached to the Lordswood surgery is not good as to often the medication is not ready in time. I have moved to another pharmacy now and it is excellent.