South Birmingham Urgent Treatment Centre - Selly Oak Katie Road
Feedback Rating
Based on 74 reviews
Reviews (74)
They're helpful
September 30, 2025
They can be helpful but you have to wait four hours for them to call you back and then they will give you an appointment to go in. They're helpful though.
Referred me to hospital
September 30, 2025
They GP there looked at my swollen calf and sent me to the QE for it to be looked at further.
Really good
September 30, 2025
Really good. I phone them directly and they will see you the same day usually. They're supportive and helpful.
Excellent service
August 20, 2025
Couldn't get an appointment with my GP called Katie road on behalf of my husband. Got a call back the doctor was fantastic. Got an appointment for the next day. Wish my own GP was as good as this
Bad advice given
August 5, 2025
My son had a tummy bug but problems carried on for over a week and according to the NHS advice it said to go a doctor. The doctor told me to stop breastfeeding when it was his main source of liquids. I told him that it wasn't good advice given he didn't use a sippy bottle etc so I thought that was bad advice for an 8 month old.
Brilliant
July 30, 2025
Brilliant, really good and they give excellent care. The pharmacy are also brilliant there and the medication is easy to get.
A reliable service
July 9, 2025
If you call at 8am they will see you at some stage. I can always rely on them and they give me meds if needed. Really reliable service.
Gave me an appointment within the hour
July 9, 2025
They gave me an appointment within an hour after I couldn't get in to my GP.
Really long waiting times
June 24, 2025
They aren't very good, the wait times are really long.
Made to feel I was wasting their time
April 25, 2025
I found the doctors were patronising
Made me feel uncomfortable
She barely checked me over correctly and was rushing through it and said I need to eat fruit and veg I don't know why she said that when I do anyway I felt as she was judging me and my 6 year old turned around and told her I do I had banana yesterday but I felt very uncomfortable and felt though I was wasting her time didn't feel helpful at all was also waiting for almost an hour
Made me feel uncomfortable
She barely checked me over correctly and was rushing through it and said I need to eat fruit and veg I don't know why she said that when I do anyway I felt as she was judging me and my 6 year old turned around and told her I do I had banana yesterday but I felt very uncomfortable and felt though I was wasting her time didn't feel helpful at all was also waiting for almost an hour
