Hollymoor Medical Centre

Poor access. I can never get an appointment. I can't book in advance. You wait in the queue and can't get one. Can't get face to face appointments and the reception staff are horrible.

They keep sending me here. They're brilliant, I have been here about four times now.

Sometimes get sent here as they're part of the same GP. They're great once you get an appointment. It's just the waiting. Since covid it's not got back to normal. There isn't anyone in the waiting rooms and it makes me wonder.

I rang surgery on Friday 12th September and explained to receptionist that the app wasn't letting me repeat my prescription.
I went to chemist week before to collect and was told my order was from August last time.
I've been at work all week on nights so had no opportunity to get to surgery as I don't work and sleep during daytime. When I explained to receptionist she was very rude and no help whatsoever never even my name to look up the medication.
She just abruptly said if I can't get to surgery then there's nothing they can do.
I'm now a week without my antidepressants which I've only been on 2 months and I'll have to wait until at least Monday before I can get to the surgery.

They're okay. It can be a pain to get an appointment. They have seen us when we have absolutely needed to be seen. I can't fault the doctors.

They've been alright and done really well with everything we wanted.

It's good. I don't have to wait as they give same day appointments.

They understand me.

The first time we went for this problem we made an appointment for the same day and arranged bloods. All has been great.

GP was very thorough and understanding.
Actioned tests to be carried out.