Community/Other Services

Handsworth Home Treatment Team

Community/Other Services
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3.0
3.0
Based on 3 reviews

Reviews (3)

5.0
December 19, 2025

"Open 24/7"

Well they said they'd come every day to make sure I take my medication and they took my medication when I took too much of it. They were kind and considerate. Only issue is the front desk doesn't like me calling up too much she just said you've been seen today

1.0
March 3, 2023

"Absolutely disgusting"

I started having my mental health monitored by the home treatment team at the start of February this year. After voicing my concearns about past experiences with home treatment teams and continually telling them I was suicidal they arranged a psychology appointment mid Feb where I again raised the fact I was suicidal. I was told that if I reached out they would put a plan in place to help me stay safe. A day later I called them in crisis and was told I would get a call back, no call back came so I called them back in tears on my way to jump off a bridge I was told “ wait my turn” “ they were busy all afternoon”. I then called them again sitting on the railing of the bridge and was told to “stop talking like that” and “just go home”. I was found but friends on the bridge who dragged me off and took me to get my medication which I used to overdose on that night and morning. I subsequently spent the next 11 days in hospital being treated for an intentional insulin overdose. The staff at this home treatment team need to seriously look at themselves and realise when someone is in serious need of help and training should be given on how to speak to people who are clearly not well and distressed.

3.0
March 6, 2018

"Feedback"

I'm currently with the Home treatment Team. The one in Handsworth, Birmingham. I've been with the Mental Health for 13.5 years. My mental status is good and I really hope that they have a good amount of medication to give me for the rest of the years I am a patient.

Provider Response March 9, 2018

Thanks you for your feedback. We are glad that our Home Treatment team are able to help you with medication. We hope that in time you can make a good recovery.