Hamd Medical Practice

Good, they give us same day appointments. They're good. They listen, they also refer when needed.

Not very good and very frustrating as you call an they say they're fully booked. It can take days to get booked in after calling them.

I call as soon as they open at 8 in the morning and they lines are always busy. You do get appointments when you get through. The staff are friendly. It's just the process.

I contacted at 8:30am to make an appointment and they saw me the same day. They offer call backs so you don't have to wait on the phone.

At times it is challenging getting appointments but overall the GPs and support staff are good.

Very good people

The reception staff are very rude and unhelpful. They don't listen to patients at all.

- Very poor understanding of trans/non binary identities
- Poor understanding of autism
- Extremely difficult to get through to them over the phone
- Always making mistakes - mostly minor however some more significant
- Have been told false information by them many times due to their lack of knowledge about certain topics

No good as they don't give you an appointment. The GP doesn't see you. They say there aren't any doctors. When you do get an appointment you're waiting to see the GP for at least half an hour but if your 5 minutes late they won't see you.

They're good. Doing well. They always answer the calls and give you an appointment. They listen to me. They referred my daughters onto other specialists, one for hearing and the other health observations. They attend to us well.