Reviews (11)

Outrageous service

September 21, 2025
On the phone for 7 hours, 4 assessments, Badger service never call back only give you miss calls or when you manage to pick up they end the call, not sure how they have outstanding CQC rating!!! Maybe another inspection is need? Shame on you Badger service, leave pregnant woman without help despite 7 hours waiting on the phone!
Anonymous

Very good

April 15, 2025
Very good, quick and efficient. The doctor explained everything very well.
Anonymous

Sent me straight to hospital

November 6, 2023
They took one look at me here and sent me straight to hospital. They closed down Badger and relocated to Solihull, expecting everyone to go there. I ended up in Heartlands hospital
Anonymous

The drive through clinic is good.

October 19, 2023
They are good. I get the care I need. They prescribe medication that I need. It's a bit weird to drive through but it's good.
Anonymous

They are good

June 1, 2023
They are good. Quick through. Better there from GP’s. Faff to go there but we get help.
Anonymous

They were alright

June 1, 2023
Saw team a month ago. They were alright, got confused as receptionist booked me in as an A&E patient so I was waiting a little while. GP referred me straight on to them, so that was good.
Anonymous

They were very good

May 24, 2023
Bit of the way out have to drive there, 20 minutes’ drive, needed antibiotics and I got them for her and couldn’t get through to GP, but they were very good. There are long waits.
Anonymous

Checked daughter out and gave antibiotics

April 6, 2023
The doctors weren't answering, so took my daughter to there. My daughter was checked out. They gave my 5 year old antibiotics and at least the treatment was started on time.
Anonymous

Didn't find them helpful

March 15, 2023
Got sent to here after attending the Queen Elizabeth with an allergic reaction to my eye. Didn't find them very helpful. I was sent all over the place.
Anonymous

Helpful

December 9, 2022
They operate late on the night. I can book an appointment online. But you drive up, park up, they direct you to a cubicle and you can see someone face to face. It's been helpful sometimes, with my asthma if it's bad they will send me to A&E.
Anonymous

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Badger - Glover Street

The Badger Out-Of-Hours (OOHs) GP service currently covers Birmingham and Solihull and normally operates 6.30pm to 8am Monday to Friday, and all day Saturday, Sunday and public holidays. Participating members leave an answer-phone message on their practice phone or arrange a call divert when their practice is closed. This invites patients needing medical attention to ring the Badger call centre. Incoming calls are logged onto a computer system before being put through to a clinician for assessment.

Contact

Birmingham
West Midlands
B9 4EY

Location

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