Frankley Health Centre
Feedback Rating
Based on 29 reviews
Reviews (29)
They're rubbish
September 30, 2025
They're rubbish as well. Can never get an appointment there. No telephone or online appointments available. They're rubbish so I end up going to a walk-in as they're more helpful.
Terrible
September 30, 2025
Terrible. It's hard to make appointments and it makes you feel anxious. There is no urgency from them and you know what the answer is going to be.
No medication reviews offered
September 30, 2025
Not very proactive. I have never had a meds review in about 14 years. I order repeats meds every 2 months and they have never checked to see what's going on.
Good so far
May 6, 2025
I was cautious at first as I had heard about racism at the surgery but so far it has been good. It's not easy to get an appointment. The last time they gave my son a same day appointment which was good. They have also done my blood test which was good too.
Pleasant staff
February 18, 2025
Fine, not too bad. Generally okay getting appointments and the staff are pleasant.
Really good
January 7, 2025
They're okay. Always good with the kids. Generally really good and very helpful.
Unhelpful and uncaring
November 5, 2024
I have recently lost my dad so I forgot to order my prescription on time receptionist refused to do anything to help me 0/10 do not recommend
Pretty good apart from same day appointments
September 23, 2024
Appointments for the same day are so hard to get. Everything else is pretty good.
Excellent care provided.
July 22, 2024
I'm very satisfied with my GP. Excellent care provided.
I changed GP.
June 3, 2024
They were really bad. Not happy with them so I changed GP.
