"Great service"
Great service from Finch road, been under Psychologist for years. Will step in and talk to my daughter (13 Years Old) as and when she needs.
Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.
"Very unprofessional."
I happen to spoke to one of the nurse. She’s very rude and arrogant. She got no sympathy for these vulnerable adults.
Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.
"Person centred care in a broken system"
The qualified CP’s , phychatrists, OT around autistic care, anxiety and demand avoidance are devoted to delivering person centred care in a broken system.
Prize Draw Data
Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.
"Not much support"
Not much support , once diagnosed no support. I was told to read a book “The Girl with the Curly hair”. Even now I still don’t fully understand autism.
Thank you for taking the time to provide us with your feedback. We are sorry to learn that you do not feel well supported. If you wish to discuss this further, please contact our Patient Advice and Liaison Service (PALS) via email on bwc.pals@nhs.net or by telephone on 0121 333 8403. Best wishes, Patient Experience Team.
"Very good service"
Very good service. Pharmacy downstairs, so easy to collect medication. Its super convenient.
Dear Keri
Thank you for taking the time to leave your feedback. We are pleased to hear that you have received very good service and find the location of the pharmacy convenient. We hope you continue to have positive experiences at Finch Road.
Best wishes
Patient Experience Team
"Very good service"
Very good service. Staff very good.
Thank you for taking the time to provide us with your feedback. We are pleased to learn that you have found the service you have received to be “very good”. We wish you well for your future treatment at Finch Road. Warm regards, Patient Experience Team.
