Social care

Crossroads Care - Birmingham & Solihull - CERS

Social care
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1.5
1.5
Based on 2 reviews

Reviews (2)

1.0
November 29, 2023

"They never got back to me"

It wasn't great. They said they had got me a swimming pass to help me with my weight but never got back to me.

2.0
June 23, 2022

"Poor access for Patient & Public to Prim Care"

We must accept the damage and disruption
incurred from the Covid Pandemic on our
society and public services, but there is also a perception that we are experiencing an
ever declining access to services.
We use to have an excellent performing Primary Care System (PCT), which was overtaken
by fragmentation, which followed the so called
reorganisation from the Health and Social Care Act 2012. It removed responsibility from the Secretary of State (The Government) it abolished PCTs and Strategic Health Authorities (SHAs) and transferred commissioning and healthcare funds to Clinical Commissioning Groups and a major point of access for private service providers and deep concerns of a path to privatisation. It replaced a duty to provide with a duty to promote, Some of the principles was patients at the centre of the NHS and empowering health professionals, particular GPs. Firstly, with the difficulties of accessing our primary care, we don't feel at the centre of the NHS,
and regards empowering GPs, this would seem to have resulted in great numbers leaving and struggling to find replacements.
We need to have coordinated and consistent governance and local influence within the NHS. Protected from extreme political ideology and profit generation for
private commercial interests, who appear to be lining up, with their promotors and lobbyists to dismantle and share in the
assets and funding opportunities of the NHS.
With public agencies, and particularly the NHS, we the public are having our special
involvements and feeling of ownership undermined by poor and, at times devious
governance. The Health & Social Care Act 2012, was a prime example of controlling
discussion and debate and controlled by appointing those with a strong particular
bias of interests.
We need leadership and trusted governance to uphold the similar values and principles held with the original NHS.

Many thanks