Reviews (354)

Really good staff

August 5, 2025
Really good with children and can get appointments. They're very consistent in monitoring ITC and regular asthmatic check ups. They're responsive and proactive. The nurses are really really good too.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you so much for the feedback, it is appreciated and will be passed on to the team

Kind regards
Sophie O'Neill


Provider responded

Can't use the online system

August 5, 2025
They're constantly getting in touch about BP readings and health checks but when you're ill you can't get in contact with them or get an appointment. I have to go in and make my husbands appointments as we can't use the online system and he is going blind. You have to push to see them.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient,

Thank you for sharing your concerns with us. We understand how frustrating it can be when you’re trying to get in touch, especially when dealing with illness or caring for a loved one.

Please be assured that we strive to support all patients fairly and do our best to accommodate urgent and routine appointments. We offer several ways to book appointments, including online, by phone, or in person, to make the process as accessible as possible.

If you or your husband have difficulty using the online system, please let us know — a member of our team can assist by completing any necessary forms or booking appointments on your behalf to help ease this burden.

We genuinely want to provide the best care possible and appreciate your feedback as we continue working to improve our services.

Kind regards

Sophie O'Neill


Provider responded

A very good GP

August 5, 2025
A very good GP and all of the staff are kind and good. When I call I can get appointments quickly.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the feedback it is appreciated

Kind regards
Sophie O'Neill


Provider responded

A great service

August 5, 2025
I receive a great service from the GP. I had no waiting time when I went for a general check up.
Mariana

Reply from College Green Medical Practice - OHP

Dear Patient

That is great to hear, thank you for taking the time to share this feedback with us

Kind regards
Sophie O'Neill


Provider responded

Mostly fine for children

July 30, 2025
They're mostly fine for children. You can get appointments if you need them. You can get same day appointments for them. For adults it's a bit harder.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the feedback it is appreciated,

Kind regards
Sophie O'Neill


Provider responded

The app is straight forward

July 16, 2025
Once you have got an appointment it's fine. I have the app so I make all the appointments on there which is really straight forward. Never feel rushed and always listened to.
Anonymous

Reply from College Green Medical Practice - OHP

Dear patient
That is great to hear and we appreciate your feedback
Thank you
Sophie O'Neill


Provider responded

Could be more prompt

July 16, 2025
I don't like waiting, it could be more prompt. The staff are very good but you never see the same doctor.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient
I'm pleased you find the staff at College Green so good, and appreciate you taking the time to leave us this feedback, Seeing the same Dr isn't always possible if you need an appointment in a certain time frame, but we will always try our best to accommodate your needs, we understand this can be frustrating when it isn't possible

Kind regards
Sophie O'Neill


Provider responded

Fantastic doctors

July 16, 2025
I have never had any problems at all. All really good at dealing with any issues there and then. I see the same doctor and he sends out links to book appointments that are suitable for me. I choose from a list with loads of dates and times. All the doctors are fantastic and all very good.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient,
Thank you so much for the feedback, we have a great team at College Green and its lovely to see the hard work is paying off with our patients feeling happy and satisfied with the service we offer
Thank you
Sophie O'Neill


Provider responded

A good service

July 16, 2025
Children have been here for years and they get a good service. I had to wait half an hour for today's appointment but they did apologise so that's could be better.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient,

Sorry to hear you had to wait for todays appointment, hopefully any future appointments will be running on time, unfortunately there are instances when this can't be helped but I understand having to wait isn't ideal, apologies again and thank you for the feedback

Kind regards
Sophie O'Neill


Provider responded

Can do without the wait

July 16, 2025
I don't come here that often and I wouldn't have if I knew I would be waiting this long. It's been half an hour so far. The receptionists are lovely. I can't blame them. I can do without the wait.
Anonymous

Reply from College Green Medical Practice - OHP

Dear patient,

Thank you for the feedback, I apologies that on this occasion your appointment was delayed, please don't let this put you off booking again as it is rare that we run behind and do our best to stick to our appointment times, unfortunately at times this can be out of the hands of the Dr and they can over run.
Thank you for the kind words in regards to our reception team, I will pass this on
sorry again for the wait in having your appointment

Kind regards
Sophie O'Neill


Provider responded

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College Green Medical Practice - OHP

Contact

01212030200

Health & Wellbeing Centre
1 Bristol Road South
Birmingham
B31 2GH

Location

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