City Hospital

They forgot to tell me important information when my mum was in hospital. I had to leave her in hospital once her care was given to her. Mum had to stay in hospital another night. I was furious. She came home on Friday and died the same day.

It took six weeks for me to get my money back after the admin made a mistake regarding how many days I was an inpatient in the hospital. I had to fight for my money back. They cause more problems than anything.

I was in the A&E in 2023 as I had passed out and had had a fainting episode. They said I would need to go for further blood tests and got it arranged.

My dad was admitted to City Hospital and needed an MRI. They were going to give him a general anesthetic due to his anxiety. Family members had to point out and remind them that he was also being treated for AF and that he could not have a general anesthetic due to the ongoing cardiac issue as it could be dangerous. It was a real concern as if family had not have been there they could have put him in danger.

They have long waiting lists so I would rate them 4 out of 5.

Last year my son came off his bike and was seen at A&E quickly.

During Covid a beauty spot on my inner elbow grew bigger. I spent weeks trying to book an appointment then got a call back. I sent a photo as requested. Urgent skin consultant appointment followed. Long story short after removal (5cms under the skin) I was told I had
Stage 3C skin cancer that had spread to my lymph nodes. More surgery then Immunotherapy. Stopped after 3 months because of life threatening side effects. I was admitted to hospital 3 times. Serious leg infections. Loss of sight and hearing. It took 6 months to see a surgeon. 2 years ago I had a fall. Went to A&E. After xrays i was told there was no fracture so take painkillers. After weeks of agony sent for a scan. 5 weeks wait for results to find I have a complete tear of my rotator cuff and a partial tear. I can't raise my arm higher than my waist and don't get much sleep because of the pain. 3 months later I was seen by an Orthopaedic surgeon and had 2 lots of steroid injections. Because of my age (73) he told me I should leave it alone. I paid for several sessions with a physiotherapist who told me it was urgent I go back to my GP. I was seen by a different consultant because it's almost 2 years since the fall, an operation is of no help; tendons and muscle will not support repairs. I've now been waiting 3 months to be referred to the pain management clinic. At the same time I'm still having appointments for skin cancer side effects and scans. 2 occasions now that would have had better outcomes if the X-Ray Dept and Orthopaedic surgeon had acted sooner.

They took a biopsy and lost it. Very good consultant but lost the biopsy.

A&E was a 9 hour wait. It's a long wait if you're not well.

All was very good at maternity a year ago. The care was very good.